Glasses Direct Reviews

2.0 Rating 140 Reviews

22 %

of reviewers recommend Glasses Direct

Company Reviews

Questions

Metrics

2.0

Based on 140 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does Glasses Direct deliver? How long does Glasses Direct take to deliver? Does Glasses Direct deliver on time? How is accuracy and good condition of items delivered by Glasses Direct?

Returns

How is Glasses Direct returns process?

Customer Service

How can I contact Glasses Direct? How quickly does Glasses Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Glasses Direct.

Visit Website

Phone:

08456 882020

Email:

ask@glassesdirect.co.uk

Location:

Gemini House, Hargreaves Road, Groundwell, Wiltshire United Kingdom
Wiltshire
SN25 5AZ

How do I contact Glasses Direct?

Helpful Report

(2 weeks ago)

You can contact Glasses Direct by Telephone and Email.

Helpful Report

(2 weeks ago)

60.00%

Industry Average

“ Received my glasses this morning.They are absolutely beautiful, amazing value and they are exceptional quality. Will definitely be buying more in the future.Lots of choice to suit all tastes.Amazing value,brilliant service,thank you. ”

- Kelly Emery

“ absolutely amazing, first class service. I'd happily recommend to anyone. Five stars 🌟. Massive thumbs up from me.👍 ”

- Lisa Nelson

“ I highly recommend this company to anyone wanting reliable and efficient customer service together with excellent value for money. ”

- Nicky

Glasses Direct Reviews

Customer Service - Average