H Samuel Reviews

2.7 Rating 317 Reviews

42 %

of reviewers recommend H Samuel

2.7

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Avg Email Response Time	-1 hours

Popular Questions:

Delivery

How does H Samuel deliver? How long does H Samuel take to deliver? Does H Samuel deliver on time? How is accuracy and good condition of items delivered by H Samuel?

Customer Service

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About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

How long does H Samuel take to deliver?

Helpful Report

(3 weeks ago)

H Samuel normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

40.00%

Industry Average

“ Ordered ladies watch on the 17th December said will be delivered on 23rd or before . Received email today 22rd NOT IN STOCK ? How hard can it be for H Samuels to check stock levels when someone places a order, now gone to AMAZON paying extra for a guaranteed delivery before Christmas. Will definitely NOT use H SamuelS again they clearly do not care about customers. ”

- Douglas TERRY

“ These guys use a terrible delivery service called DX, and also lie about when they will deliver. ”

- Anonymous

“ A few times was advised to chase the delivery company. ”

- Anonymous

H Samuel Reviews

Delivery - Slow