H Samuel Reviews

2.7 Rating 321 Reviews

42 %

of reviewers recommend H Samuel

2.7

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Avg Email Response Time	-1 hours

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Customer Service

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About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

How do I contact H Samuel?

Helpful Report

(1 week ago)

You can contact H Samuel by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

81.67%

Industry Average

“ Lady was very helpful as my recently purchased watch was faulty.Gemma at Walsall branch sorted it all out for me very happy with the service I received. ”

- Patricia Higgins

“ I would like to commend the great customer service from Wuhal who works at the Oxford Street branch. I came to view a watch weeks earlier and he talked me through the options. I only came back for him. I bought a garmin watch for my son’s birthday so am looking forward to the response ”

- Anonymous

“ I went to the Glenrothes store today but I arrived at 16:50 and was unaware they shut at 5pm. My partner and I just wanted to try wedding rings on as I knew which one I wanted. Lisa was so nice and patient with us even though they were about to close she didn’t rush us out of the store. Very friendly and top customer service. ”

- Linda Allan

H Samuel Reviews

Customer Service - Good