H Samuel Reviews

2.7 Rating 317 Reviews

42 %

of reviewers recommend H Samuel

2.7

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Avg Email Response Time	-1 hours

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Customer Service

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About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

How quickly does H Samuel resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 56% of reviewers feedback is H Samuel resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

81.97%

Industry Average

“ Customer service at H Samuel’s in Merry Hill (West Midlands) was exceptional. The assistant, Kerry, was helpful, polite & very professional. 10/10 in my opinion. ”

- David Knowlton

“ I have visited last week H Samuel reading Sandra served me I m really happy with excellent customer service All staff are good, great staff and great service ”

- Farhan

“ H Samuel's in southend replaced a bracelet under warranty with no fuss or bother. Had one in stock for me to take away. Great service. ”

- Anonymous

H Samuel Reviews

Customer Service - Good