Uber Support Reviews

1.1 Rating 1,404 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 1,404 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Why am I being charged for a ride ,when driver never showed up?

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Asked by Carolyn (1 month ago)

Why does UBER charge an airport fee when dropping you off and picking you up from an airport and who gets that money, UBER or the driver since a booking fee is also charged.

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Asked by Frank (2 months ago)

How do raise Complaints uber Toll Free: [ ➒⓿➍⓿➊➍⓿➐➒➊ ] Online complain, 24/7)9040+140-791 ( UBER complaint customer service /credit card/ report Transaction),1800-258-8754 (Report online refund related ⑨⓪④⓪①④⓪⑦⑨①, Online Solution..,

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Asked by Jay (4 months ago)

Though I paid cash on 14th June at 1-30pm to Bheemesh drive on my trip again it showed balance in my next trip at 4pm to Raghavendra driver and was forced to pay 459 total.This has happened 3times to me please clear and refund my extra amt paid

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Asked by Hema Deshpande (5 months ago)

What are the drivers using as a location app to pick people up? They have not found my location the last three times it tells them to stop at the beginning of the complex and they are not looking to see if address is correct if I do not call the driver then you will end up getting charged if you don’t show up I do not blame the drivers Uber needs a better location app

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Asked by E (1 year ago)

I have left several messages on the Uber help support link and received no response. You owe me four dollars and change for a cancellation that I didn’t make and remove my hold on $14 and change which would’ve been the cost of the ride that I never took. If I do not hear back from you within 48 hours, I am going to report this as a fraudulent charge. In any event, you’re off my list of possible drivers, and you get a zero star. You’ve got a great name but very poor service. IRENE LERNER, Maryland.

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Asked by IRENE LERNER (1 year ago)

WHY ARE THE TALING MONEY OFF MY CARD 999 EVERY MONTH I NEED MY MONEY I DONT USE U ALL 8645515620 need call back

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Asked by Angela Rouse (1 year ago)

When can I start delivering is my account blocked

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Asked by Elliot e levy (1 year ago)

Someone stole my information off my government card and used it for Uber please contact me or ill get the police involved