Uber Support Reviews

1.1 Rating 1,405 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 1,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How do I contact Uber Support?

Helpful Report

(1 week ago)

You can contact Uber Support by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

70.74%

Industry Average

“ So you cannot find a set amount on how much they charge per mile.Their prices go from ten dollars to fifteen dollars to thirty dollars for a one way trip for less than five miles, in one week. If a low-income person is trying to get to work each day, they do not have $30 to pay to go 5 miles. Good service but questionable pricing. ”

- Unfortunately

“ I'm very disappointed with the service, always showing a price when you order your car, then when you get charged, it charged you between 1 to 3 dollars up. ”

- Anonymous

“ Then when I contacted customer service support, Instead of speaking to a human I get online chats and was taken to a whole other site. ”

- Customer

Uber Support Reviews

Customer Service - Good