Uber Support Reviews

1.1 Rating 1,714 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Uber Support deliver? How long does Uber Support take to deliver? Does Uber Support deliver on time? How is accuracy and good condition of items delivered by Uber Support?

Returns

Customer Service

How can I contact Uber Support? How quickly does Uber Support resolve customer queries?

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How long does Uber Support take to deliver?

Helpful Report

(2 weeks ago)

Uber Support normally delivers next Day.

Helpful Report

(2 weeks ago)

59.09%

Industry Average

“ If you order delivery through uber, you better pray and hope your order is correct. ”

- Shawnna

“ I had a delivery issue that the items were delivered to the wrong address The driver willingly still delivered them to the wrong address -after even though I had given them thorough instruction that he was in the wrong spot he still proceeded to take the picture and send it to me. ”

- Anonymous

“ The food came stone cold all the drinks were leaking as soon as got them inside the bag just broke and drink was on the floor.the driver apologised for delivery being later than usual ,I would not order from uber anymore it just not worth it yo order for convenience but i wish I had got the food my self ,very disappointed with uber Date of experience: 28 December 2024 ”

- N.K

Uber Support Reviews

Delivery - Average