“the southerly edge is a complex JcPenny Cust OMe r - Ser vice -8O5(3 ) O 8 OO4;O]pho n e -num b e r- ;ent boundary with the African Plate; boundary with the Antarctic Plate, the Scotia Plate, and the Sandwich Plate; the westerly edge is a convergent boundary with the subducting Nazca Plate; and the northerly edge is a boundary with the Caribbean Plate and the”
“Today is Monday, August 13, 2024. I have been outside waiting for my order since 5:45 pm. They cancel the first time after 30 minutes. They asked you to come back later. I went HEB and shopped for thirty minutes. Now, I have checked in again. The story now is there is a problem with the order and there will be another delay. It's now 7:09 pm and I'm still waiting. No one has come out yet. At 7:10 pm it says to come into the store. Is this the way you treat your customers with handicaps, young children, cripple and disabled. Wow, you guys need to close down permanently.”
“Silvia has waited on me a few times now. She is very helpful and got me a great price on a new mattress and box spring set! She also helped me with the mattress cover and some new pillows. She has helped me with new towels both for my husband and myself. Always happy to help! A really great employee for JCP!”
“Is this company even serious? My fiance ordered my wedding band july 20th. It is august 9th and after making a phone call to see where my ring is. He is informed it's no longer in stock he will receive refund. Wedding Is in 16 days and now we have to go out shopping for another ring. Great customer service you have. So great will never shop here again”
“I placed an order online and paid extra to have the order quick shipped as I live an hour from the closest store and needed the item for an upcoming trip. When I received the item it still had the security tag on it! So I had to end up driving to the store anyway. When I contacted customer service they just said so sorry for the inconvenience and they would make a note of it! No offer for reimbursement! I’ll think twice before I ever purchase from them again. Not happy!”
“This is a horrible company. They used a 3rd party delivery service to deliver the package that we ordered our kids school clothes through, I had to file a police report because it was their protocol and I keep getting a run around saying the shipping address was right. They hired a cheap 3rd party service that delivered to the wrong house and forged a signature. They haven’t made it right . Been an on going issue for a week”
“July when a crowd, including supporters of JcPennyCustOMe r Ser vice 8O5(3 ) O 8 OO4;O]pho n e num b e r ;'the Islamophobic and now-disbanded English Defence League, gathered outside Southport Mosque. Some protesters wrongly believed that the suspect in the mass stabbing was a Muslim immigrant due to misinformation on social media platforms. Protestors attacked police officers”
“We arrive an hour before closing my son had a coupon for highlights which expired same day. No one was waiting for stylist she said it would take 30 min but she didn't have time. I said would they honor coupon next day she said no. NOT RETURNING.”
“Juju in the jewelry dept at the Merritt Island store was patient and kind. She helped me find the best deal for hoops as exactly what I was looking for.
10 thumbs up toast the lady”
“Today my card wouldn’t work at the Stonebriar JC Penney. Maleli was at the counter, she called customer service for me and she patiently waited for 10 minutes while I was on the phone resolving the issue. She has great customer service, I really appreciated her kindness!”
“Horrible customer service. They don't tell you anywhere that if you use a coupon it won't count for the free shipping. And what I called them and I found out I was 54 cents off of free shipping they basically said sucks to be you.”
“Customer service is terrible, said. I wore the merchandise. I told them I received it that way they act like I was lying. It was a terrible, terrible experience. Never shop there again.”
“First off I'm a loyal JC Penney shopper, store employees are amazing. Products are high quality an reasonable priced. For customer service that's another story. I ordered a men's big an tall shirt size large an I received a boys size medium shirt. I understand mistakes happen but when I call customer service they told me I ordered a boys med shirt. They would not admit it was there mistake they told me I ordered the boys size medium. Not the case, an then they told me without an email address they will not take the shirt back. Beware of ordering on the phone with customer service they don't pay attention to what you order”
“I witnessed horrible customer service while in your store.
There was an elderly man in front of me trying to get a refund. He brought in a pair of sandals. The associate would not give him a refund. He was refused the refund because they said he did not have the box for the sandals. He was clearly frustrated and told the associate that he was sold the sandals without a box.
He even had the receipt along with the sandals. If this is the way you treat your customers, I don't plan on returning to your store ever again. I will also tell my family and friends what I experienced.
It was a cruel thing you did to the poor elderly man.
I am in total disgust with your store.”
“I went into JCPenny looking for bras. I explained my desires to a sales woman woman who referred me to Karen. Karen explained the different bra types and what may meet my needs. I was trying the bras on and she found me in the dressing room and asked how I was doing. She helped me find the right bra for me. she checked to see if their was a sale on the bra and their was (I bought two). She was so helpful, informative and spent a lot of time with me. I loved my experience. I would definitely go back and again. Thank you Karen at Ridgedale on Monday afternoon ( unsure of time).”
“HORRIBLE!!!!!!!! HORRIBLE!!!!!!!! Never ,never, never buy anything from jc penny. They have 1300.00 of my money will not refund it even though I have never received my order that was placed on June 26th. Multiple phone calls lies,lies, lies by their representatives. Still no refund and no product . It was never shipped or picked up . Multiple foreign speaking representatives. NO ONE CARES!!!!!!!
This is the second time I have had a problem with them. Never again!!!!”
