JD Sports Reviews

2.1 Rating 1,339 Reviews

26 %

of reviewers recommend JD Sports

2.1

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

How do I contact JD Sports?

Helpful Report

(2 days ago)

You can contact JD Sports by Telephone, Email and Live Chat.

Helpful Report

(2 days ago)

56.67%

Industry Average

“ Canceled my order one minute after it was placed. Waited 46 mins to speak to someone when I called customer service; not helpful at all. The payment was still processed but was not given an explanation about why the order was canceled. Do not order here. ”

- Anonymous

“ Getting in touch with customer service will take HOURS, and each time you reach someone they will let you know they need to research and get back to you in 3 days, which they never do, so the cycle starts over. ”

- Anonymous

“ They use the delivery service provided by evri and they keep messing my orders up so I now refuse to order online at JD Sports until they use a different delivery service ”

- Anonymous

JD Sports Reviews

Customer Service - Average