JD Sports Reviews

2.1 Rating 1,343 Reviews

26 %

of reviewers recommend JD Sports

2.1

Based on 1,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does JD Sports deliver? How long does JD Sports take to deliver? Does JD Sports deliver on time? How is accuracy and good condition of items delivered by JD Sports?

Returns

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Customer Service

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Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

How do I contact JD Sports?

Helpful Report

(3 weeks ago)

You can contact JD Sports by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

56.67%

Industry Average

“ In April I ordered my Grandson 2 outfit, it was delivered , the bag was opened, and only 1 set was in there , I contacted customer service, who did a report, after looking into this , they decided because the package was delivered, and they trust the delivery drivers £1000%. ”

- Anonymous

“ Phoned customer services, automated process sends me a link to a label, error page not found. ”

- Mark

“ Canceled my order one minute after it was placed. Waited 46 mins to speak to someone when I called customer service; not helpful at all. The payment was still processed but was not given an explanation about why the order was canceled. Do not order here. ”

- Anonymous

JD Sports Reviews

Customer Service - Average