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JD Sports Reviews

2.1 Rating 1,341 Reviews
26 %
of reviewers recommend JD Sports
2.1
Based on 1,341 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 14%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

How does JD Sports deliver?
(3 weeks ago)
JD Sports delivers items by Courier.
(3 weeks ago)
E

Delivery - Slow

42.86%
Industry Average
Checked online, a delivery attempt had been made but no note (it was from UPS).
- Mark
They use the delivery service provided by evri and they keep messing my orders up so I now refuse to order online at JD Sports until they use a different delivery service
- Anonymous
Asked to speak to a manager who was so rude and unprofessional - he said they had proof of delivery (an image of a box inside the shed) and there is nothing he can do.
- Rosella