JD Sports Reviews

2.1 Rating 1,339 Reviews

26 %

of reviewers recommend JD Sports

2.1

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

How can I contact JD Sports? How quickly does JD Sports resolve customer queries?

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Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

How quickly does JD Sports resolve customer queries?

Helpful Report

(2 days ago)

Greater than 58% of reviewers feedback is JD Sports takes over a week to resolve customer queries.

Helpful Report

(2 days ago)

56.67%

Industry Average

“ No reason given in the email but it said to call customer service for more details. ”

- BillO

“ If I could give no stars I would. The shoes are nice though insanely expensive but that’s the market, I get it. The customer service and business practices are comical to say the least. They’ll never get another dollar from me. ”

- Nick

“ Took 3 payments of £73 out of my bank instead of 1. Said it was a system error... they have literally cleared out my bank and I have no money left til payday. Said lots of people experiencing the same problem! They refuse to compensate to pay overdraft fees. Awful customer service. Wouldn't even accept a complaint! ”

- Anonymous

JD Sports Reviews

Customer Service - Average