JD Sports Reviews

2.1 Rating 1,341 Reviews

26 %

of reviewers recommend JD Sports

2.1

Based on 1,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does JD Sports deliver? How long does JD Sports take to deliver? Does JD Sports deliver on time? How is accuracy and good condition of items delivered by JD Sports?

Returns

How is JD Sports returns process?

Customer Service

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Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

How is JD Sports returns process?

Helpful Report

(3 weeks ago)

Greater than 92% of reviewers feedback is JD Sports returns process could be better.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ DO NOT ORDER FROM THIS COMPANY THEY KEEP RETURNS AND DONT REFUND. LONG STORY BUT WE ARE INVOLVING POLICE TRADING STANDARDS OMBUDSMAN ALL AUTHORITIES TO GET FIFTY POUNDS BACK WHICH THEY OWE US ”

- Anonymous

“ Unfair and unrealistic returns time frame over Christmas to exchange gifts ”

- Shane Morgan

“ Finally after calling and calling and emailing with my proof of returns did someone eventually say the new replacement would be sent. ”

- Anonymous

JD Sports Reviews

Returns - Difficult