“So pleased my awful journey with Kindertons is over. Absolute joke of a company causing extra stress at an already stressful time. The whole company need to go on a customer care course as non of them have a clue. Shame on autonet using them”
“Pig ignorant staff and a woeful company that is as equally as bad, not just on today's date date, from day one, commencing 08-09-2022, ignore information given to them and fill out forms with what they want to put on the forms, cannot be bothered to reply because it does not suit them to receive the replies that have been sent so they keep sending out the same questions as before! Obviously staff that have no idea what they actually supposed to be doing, unless of course it is the company policy to have staff who are totally incompetent and set out to submit false and incorrect data!
If it was not due to the fact insurance company use them, the proverbial barge pole would not go anywhere near them, let alone touch them!”
“These are an absolute disgrace
Insured with autonet my commercial van was damaged in a crash 4 weeks later it’s stuck on a garage waiting to be removed as the garage don’t do such repairs and I have spent 60 phone calls being passed from pillar to post to try and get my replacement vehicle I pay yearly for .. they claim someone will call back but never do they have cost me thousands in hiring vehicles while I wait as apparently the first vehicle had a nail in the tyre so that was one of a hundred excuses … it’s become a bit of a joke I’m getting a twitch with them calling up daily and still I’m van less an absolute tin pot shocking outfit and all proven liars too as my many phone calls can prove”
“Where to start with this absolute joke of a company. I was involved in a minor but clear as day non fault claim. We provided a long description of what happened and they lost it. We provided details of the witness and they lost it. We provided many photos of the accident and they lost it. Incompetence at it's finest. Obviously it's not nice having to do so much work when it's a non fault claim but you do it as you know it's better than the other party getting away with it. But what really isn't nice at all, is going to all that work and then the company losing it all. They didn't lose it all together either by the way. They lost all these vital documents at different stages of the claim. Three months later the other insurance company are having to carry out their own investigation. I email Kindertons for the 50th time (no exaggeration) asking why the other insurer need to investigate something so clear cut. "Well you don't have any witnesses" ..... Excuse me??? I gave you the witness details on more than occasion including my written transcript of exactly what happened!!" The witness even spoke to them on the phone 30 minutes after it happened!! What a joke! Seriously, don't risk it with these lot. I know you think, maybe it won't happen to you but is it worth it? You could end up losing thousands. Go with a company with a better track record ... Please!”
“Very very poor quality of services. Takes a lot of time to get anything done, they can't contact the third party at all. They are not even trying to end the case, they are actually doing nothing, and in the meantime the damaged car is still not repaired. Their reply is to do it by yourself. So there is no point in having their involvement in the case.
Avoid at all cost.”
“AVOID AVOID AVOID AVOID
We had a none fault based accident back in July 2020, We are insured with Freeways insurance AVOID FREEWAYS ALOS as freeways gets cash kickback from kindertons RTA management company the pass on all claims to them.
from the first 2 weeks things started going from bad to worst, so we complaint to kindertons, it took them over 2 months to investigate and then apologise to us, during the course of 2 months more complaints were made, but it all fell on deaf ears.
To cut a long story short we have been promised that we would get our losses only to be told at the end that NO as its not financial beneficial for Kindertons to take court action on our behalf, But kinderston were ok to take our money for providing us with curtsey car and other costs from third party BUT DO NOT WANT TO ARGUE OUR CASE as we are out of pocket financially.
Anyhow I challenge Kindertons to present there case here where people can judge for themselves.
as the complaint is long and here one cannot put all the details, But you are welcome to ask for details from us.
we have complaint to Kindertons and Freeways, and as we have had no joy we then decided to use social media to its full.
Freeways and Kindertons are Partners in Crime
anyone who is interested in there failings are welcome to contact us”
“AVOID AVOID AVOID AVOID
We had a none fault based accident back in July 2020, We are insured with Freeways insurance AVOID FREEWAYS ALOS as freeways gets cash kickback from kindertons RTA management company the pass on all claims to them.
from the first 2 weeks things started going from bad to worst, so we complaint to kindertons, it took them over 2 months to investigate and then apologise to us, during the course of 2 months more complaints were made, but it all fell on deaf ears.
To cut a long story short we have been promised that we would get our losses only to be told at the end that NO as its not financial beneficial for Kindertons to take court action on our behalf, But kinderston were ok to take our money for providing us with curtsey car and other costs from third party BUT DO NOT WANT TO ARGUE OUR CASE as we are out of pocket financially.
Anyhow I challenge Kindertons to present there case here where people can judge for themselves.
as the complaint is long and here one cannot put all the details, But you are welcome to ask for details from us.
we have complaint to Kindertons and Freeways, and as we have had no joy we then decided to use social media to its full.
Freeways and Kindertons are Partners in Crime
anyone who is interested in there failings are welcome to contact us”
“Poor communication considering they was the claim handlers I ended up chasing everything I’d getting car removed phoning car repair centre talking to my insurance on behalf of kindertons ??? Very poor company with the current covid situation taken into account”
