Lookfantastic Reviews

1.3 Rating 1,400 Reviews

6 %

of reviewers recommend Lookfantastic

Company Reviews

Questions

Metrics

1.3

Based on 1,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lookfantastic deliver? How long does Lookfantastic take to deliver? Does Lookfantastic deliver on time? How is accuracy and good condition of items delivered by Lookfantastic?

Returns

How is Lookfantastic returns process?

Customer Service

How can I contact Lookfantastic? How quickly does Lookfantastic resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Lookfantastic.

Phone:

0844 249 5022

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

How do I contact Lookfantastic?

Helpful Report

(3 weeks ago)

You can contact Lookfantastic by Email, Live Chat and Telephone.

Helpful Report

(3 weeks ago)

60.29%

Industry Average

“ Well I don’t know if I hit lucky but I got my order 3 days later, standard delivery. Very happy with service. ”

- Anonymous

“ Hi, delivery took two days longer. But everything was delivered. No issues what's so ever. Messeged them on Facebook about my order and they messeged me back. Good service ”

- Mantas Berzanskis

“ They have a good product selection, but I'm disappointed in the delivery service. ”

- Valeria

Lookfantastic Reviews

Customer Service - Average