Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,705 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th October 2024

Fletcher Jordan

Lovefone 5 star review on 16th September 2024

Raphael Luis

Lovefone 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use Lovefone for screen repairs for myself, my family and my office's mobiles too. They're quick, efficient, friendly and use good quality replacement parts. I wouldn't go to anyone else!”

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Posted 8 years ago

“Very easy, great communication and speedy delivery. Would recommend and use again.”

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Posted 8 years ago

“I was so impressed with how quickly the technicians turned around the smashed iPhone screen! Great value and much easier than having to book a repair appointment with Apple! I felt much more comfortable taking the phone to a dedicated workshop rather than just handing it to some guy in a corner shop. The receptionist was very helpful and friendly, nice touch being emailed the receipt too rather than having a printed copy. Will not hesitate to recommend!”

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Posted 8 years ago

“Have used Lovefone on a number of occasions never had a problem - they have always dealt with my issue promptly and well. Its very easy to work with them - I usually pop in and they seem to be able to fit me in and deal with me quickly in fact last time I think the turn around for anew screen was 5 minutes! Have in the past couriered the phone each way to the office - again very slick and efficient - you get what you pay for - they seem to really know what they are doing - would definitely use them again and would recommend. Plus they always give me a discount!”

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Posted 8 years ago

“Outstanding service - I've used Lovefone a couple of times over the years and they never fail to deliver the goods!”

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Posted 8 years ago

“My iPhone screen was replaced in probably less than five minutes. Super quick service, very pleased. I hope I don't need my phone fixing again in future, but if I do I wouldn't go anywhere else but Lovefone :)”

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Posted 8 years ago

“I love lovefone. As a father of three children I have used them five times over the last few years, and always send my colleagues there too - at both the Charlotte Street office and the Tottenham Street office. The service is always great, they are insanely flexible and they always deliver a great service. Highly, highly recommend.”

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Posted 8 years ago

“I walked in on a Tuesday PM and was in a hurry. Lovefone had been recommended by a friend, but I'd not made a booking online. Instead, I presented my iPhone and asked if the screen and one of the buttons could be replaced while I waited. I stressed that I had only 20 minutes. 12 minutes later I had the phone, good as new, in my hand. If I get a problem again, this is where I'll be going. John”

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Posted 8 years ago

“Amazing service for a really competitive price going. Would highly recommend!”

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Posted 8 years ago

“From start to finish the screen repair took 10 minutes.”

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Posted 8 years ago

“Excellent service and really fast turnaround! Like all people whose lives revolve around constantly informing my friends where I am and who I'm with, my world ended when I broke my phone on Sunday. I booked an online appointment at Lovefone on Monday morning and within half an hour, I was back to being a functioning member of society!”

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Posted 8 years ago

“A great service, with fantastically helpful staff ( even their delivery rider) Although we had used their "while you wait service" before, the delivery rider was the icing on the cake, making it a perfectly seamless service . Thoroughly recommended. No I have no affiliation with the company whatsoever and am pleased to write this genuine, unsolicited rave review. Well done ....and Thank you”

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Posted 8 years ago

“Easy to book an appointment. Superb communications. Friendly staff. Excellent service. What more needs to be said? If you've cracked your screen (and let's face it, if you own an iPhone you probably have) I would have no reservations about recommending LoveFone to fix it for you :)”

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Posted 8 years ago

“Quick service, quality finish, polite staff and all round impressive experience. Would definitely recommend and would use again if I break another screen! :-)”

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Posted 8 years ago

“An incredibly fast and attentive service - picked up from my office and returned within 5hrs. A definite lifesaver after my phone took a trip down the stairs... Its the second time I've needed you guys this year. Now although your repairs are top notch I'd rather not need you again :). -Suri, London.”

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Posted 8 years ago

“I accidentally dropped my phone on the a train from Sheffield on the way to London. After a quick google I came across Lovefone and with a few simple clicks and filling out my contact details on a website that was easy to navigate I booked myself an appointment that was convenient to me and kept to my schedule. I received a text message confirming my appointment with the addition of a phone number to contact if I had any trouble. Due to train delays I was running 15 minutes late to my appointment so phoned to let them know. The lady I spoke to was very polite and reassured me that it was all okay and I should still show up. When I arrived I was greeted by a friendly team who inspected my phone and discussed what they could do , the time it would take and the pricing. Within 20 minutes they had fixed my screen and solved my problem. I'd even accidentally left my card and ID in my phone case on their desk that I'd forgotten about and before I left they made I had it all in hand . The company were easy to find on google, their website was easy to navigate, their phone manner was professional and their staff were friendly and went above and beyond to make sure my needs were met. Their prices were also very affordable . I would therefore give Lovefone a 10/10 rating and would recommend them to others as I had an all round fantastic experience with them .”

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Posted 8 years ago

“I explained the fault with my phone's camera before I went the the shop. When I arrived , they remembered my call, and within 10 minutes, they had diagnosed the problem, and offered an immediate repair. Half an hour later I had my phone back, working normally. They also warned me of an incipient problem with the phone's battery, but said that I should return in a couple of months, to get it replaced, with a discount! Thanks Guys! Abigail, Lady Hamilton.”

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Posted 8 years ago

“I am very impressed with Lovefone and have already recommended you to family and colleagues. I found you on Google, wanting a repair place that was close by in Tottenham Court Road and was pleased to find somewhere so near where I work. Your web site was clear and helpful as well as providing good references . My repair was completed quickly and efficiently by pleasant , helpful staff in a professional and relaxing atmosphere. I like that ticket system for booking in and the immediate price quote. Many thanks for making a non-techy happy with my phone repair experience.”

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Posted 8 years ago

“Lovefone fixed my rear camera in a fast and affordable way. After dropping my brand new iPhone in the toilet the rear camera and torch stopped working, Apple would change the camera for in excess of £200, lovefone fixed it within 30 mins in their lovely workshop for less than £40.”

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Posted 8 years ago

“Great service, I booked an appointment the previous evening, arrived a bit early but they got started on it straight away, had the phone back within 25 mins, which was 5 mins after the appointment should have been! Hope not to break another screen, but if I do I'll be coming straight back!”

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Posted 8 years ago

Lovefone is rated 4.9 based on 4,705 reviews