Mountain Warehouse Reviews

2.3 Rating 365 Reviews

32 %

of reviewers recommend Mountain Warehouse

2.3

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About Mountain Warehouse:

Mountain Warehouse clothing and equipment is designed to protect you from the elements. Mountain Warehouse offers the best gear at the lowest prices. Same day despatch. Dozens of buy one get one free offers and other great deals. Return or exchange your products at our stores. We offer prices up to 50% lower than equivalent products.

Visit Website

Phone:

020 7808 4606

Email:

info@mountainwarehouse.com

Location:

TORQUE LOGISTICS ANCHOR WORKS HOLME LANE
Bradford
BD4 6NA

How long does Mountain Warehouse take to deliver?

Helpful Report

(2 weeks ago)

Mountain Warehouse normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

80.00%

Industry Average

“ I ordered shoes in Sydney (Aus) at 10pm and after 2 days in afternoon I recived my shoes. This is amazing especially becouse shoes was coming from Christchurch (NZ). Les than 48h for delivery. Well done. And I am happy with shoes quality too. ”

- Alex

“ Boots were exactly as advertised on the website. Reading the reviews on their website they mentioned you should order 1 size up, did so and the boots fitted perfectly. Delivery was very fast only 3 days. Would definitely order again from Mountain Warehouse. ”

- Lourdes

“ Thank you Mountain Warehouse for International delivery to Portugal. Exceptional service from ordering to quick safe delivery. Very reasonable postage charge. Wonderful I can kit out my son and grandson so easily with a fashionable wardrobe. Very little choice in their area. What a find. ”

- Kathleen Weigh

Mountain Warehouse Reviews

Delivery - Fast