Myhermes Reviews

1.2 Rating 7,029 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Myhermes deliver? How long does Myhermes take to deliver? Does Myhermes deliver on time? How is accuracy and good condition of items delivered by Myhermes?

Returns

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Customer Service

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How long does Myhermes take to deliver?

Helpful Report

(2 months ago)

Myhermes normally delivers over 7 Days.

Helpful Report

(2 months ago)

58.33%

Industry Average

“ Still haven’t received my parcel. The latest excuse is they had trouble with delivery van. Absolute worse company ever. Do not use this company. ”

- Tracy

“ Useless company have lost two parcels from them had to request refunds from the companies I brought from when will companies stop using this totally unreliable delivery service ”

- Anonymous

“ I am not getting the delivery service I have paid pay so I think you should refund me ( but I won’t hold my breath). ”

- Anonymous

Myhermes Reviews

Delivery - Average