Myhermes Reviews

1.2 Rating 7,027 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,027 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Myhermes deliver? How long does Myhermes take to deliver? Does Myhermes deliver on time? How is accuracy and good condition of items delivered by Myhermes?

Returns

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Customer Service

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How long does Myhermes take to deliver?

Helpful Report

(5 months ago)

Myhermes normally delivers over 7 Days.

Helpful Report

(5 months ago)

63.64%

Industry Average

“ Excellent service and very friendly delivery people. Would highly recommend. ”

- P. Khalaf

“ Hermes collect all of my Amazon returns and deliver around 1 in 5 parcels we receive in total. The delivery staff are always courteous, friendly and punctual. It looks like many of the reviews are made when something goes wrong so for a balanced opinion I would look around. I personally would recommend them based on my own experience. ”

- Anonymous

“ Sometimes they can be a day later than their expected delivery, but this is only an estimate so is not usually a problem for me. ”

- PJ

Myhermes Reviews

Delivery - Average