Myhermes Reviews

1.2 Rating 7,027 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,027 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Myhermes deliver? How long does Myhermes take to deliver? Does Myhermes deliver on time? How is accuracy and good condition of items delivered by Myhermes?

Returns

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Customer Service

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Does Myhermes deliver on time?

Helpful Report

(5 months ago)

Greater than 10% of reviewers feedback is Myhermes normally delivers on time.

Helpful Report

(5 months ago)

63.64%

Industry Average

“ This morning i got my parcel delivered by Hermes .Comunication with them was exelent.I place order on saturday,got text the same day that they are expecting my parcel.Got other text,. parcel is out for delivery with information about delivery time between 10.00 and 12.00 today.parcel was delivered shortly after 11.00.i got many parcels delivered by driver named ADE.He is the best.many thanks. ”

- inara

Myhermes Reviews

Delivery - Average