Myhermes Reviews

1.2 Rating 7,027 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,027 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Myhermes?

Helpful Report

(5 months ago)

You can contact Myhermes by Email, Live Chat and Telephone.

Helpful Report

(5 months ago)

84.00%

Industry Average

“ Gary Smith is a regular Delivery Man for Myhermes. We have had parcels collected and delivered by him for well over year as he covers our area. Reliable, trustworthy and always a pleasure speaking to him. I have quite a lot of deliveries and collections, so I hope he doesn't leave, he provides a quality service. Would recommend to anyone. ”

- Gary Davies

“ Excellent service and very friendly delivery people. Would highly recommend. ”

- P. Khalaf

“ Unbelievable how poor the service is from Hermes Rude unpleasant person who collected the small....important...parcel One week later untraceable, uncontactable, total disinterest. This company needs publicity and new management ”

- Sally fleming

Myhermes Reviews

Customer Service - Good