Nespresso Reviews

1.9 Rating 319 Reviews

19 %

of reviewers recommend Nespresso

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Metrics

1.9

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Hello, Why are you continuing using George Clooney for your Nespresso advertising? He is politically and economically involved in his wife's pro-Palestinian actions. I suggest you withdraw his face, otherwise you are promoting unilateral political involvement that has nothing to do with coffee.

Helpful Report

Asked by Sonia Klinger (6 months ago)

I would be delighted if the last limited edition, the one before the christmas one, could be continued. The strongest one number 11 was my favourite coffee ever. What are the chances?

Helpful Report

Asked by Nomy Cohen (7 years ago)