Oh Polly Reviews

3.6 Rating 912 Reviews

66 %

of reviewers recommend Oh Polly

Company Reviews

Questions

Metrics

3.6

Based on 912 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	3.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Oh Polly deliver? How long does Oh Polly take to deliver? Does Oh Polly deliver on time? How is accuracy and good condition of items delivered by Oh Polly?

Returns

How is Oh Polly returns process?

Customer Service

How can I contact Oh Polly? How quickly does Oh Polly resolve customer queries?

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Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

How long does Oh Polly take to deliver?

Helpful Report

(1 month ago)

Oh Polly normally delivers within 5 Days.

Helpful Report

(1 month ago)

100.00%

Industry Average

“ Selected the wrong delivery option for my order and needed my dresses ASAP and Annie & Lizzie both helped by amending this and making sure they came the next day! ”

- Anonymous

“ Issue with delivery address and I emailed asking for them to resolve it. Aimee got in touch straight away and fixed the problem, great customer service, professional and very friendly. Will definitely be buying from here again. ”

- Anonymous

“ Amazing company! Super fast delivery, always there to help if you have order issues. Yasmin kindly refunded me money as my discount code didn’t work. Highly recommend! ”

- Bex marshall

Oh Polly Reviews

Delivery - Fast