Overnight Caskets Reviews

Name: Overnight Caskets
Rating: 4.86

4.9 Rating 1,081 Reviews

97 %

of reviewers recommend Overnight Caskets

About Overnight Caskets:

Overnight Caskets is a family-owned business. We understand that funerals can be overwhelming emotionally and financially. We also understand that most families have not bought funeral products online. That's why we have reimagined the process with worry-free online shopping and free shipping while safeguarding traditional values of empathy and respect.

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Overnight Caskets 5 star review on 6th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably priced and arrived on time.”

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Posted 3 years ago

“It was very easy to place the order and I was contacted immediately once they discovered the color I chose wasn't available. My only negative comments would be that they should make it clear not to count the day of delivery being sent as a day to count for shipping because I had to change my order to ensure it would arrive in time. Also, I just thought a company selling caskets would at least offer condolences. The interaction with sales person was a little cold and my only reason for not providing 5 stars, but I would recommend the company moving forward.”

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Posted 3 years ago

“My husband died unexpectedly and I needed a casket within the week. I purchased the beautiful Lincoln casket. It was not only delivered on time but they took it off the truck for the funeral home. I can’t say enough about the professionalism of Overnight Caskets. My family and I highly recommend this company.”

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Posted 3 years ago

“Walmart.com could not deliver my husband casket, so I called Overnight Caskets and they were able to deliver it in just 4 days. Walmart.com said it would be 3 weeks out and then they couldn't deliver it at all. Thanks Overnight Caskets you saved my husbands memorial and funeral. It cost less then Walmart.com did too.”

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Posted 3 years ago

“I had a wonderful experience with overnightcaskets.com. I found what I wanted online and then called them to make sure it was available and could be shipped to the funeral home we chose. Their customer service was wonderful! I spoke to two different people and both were very helpful and able to answer all questions and both were very professional and friendly! The casket was exactly like the picture and description on the website and it was delivered within 48 hours of the time I placed the order. It arrived in perfect condition. I would recommend this company!”

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Posted 3 years ago

“Thank you very much for the fast shipping and the beautiful casket”

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Posted 3 years ago

“My family and I were extremely pleased with our experience ordering from Overnight Caskets. Truly a beautiful casket for my father. We received many compliments regarding the casket from funeral attendees. Would definitely recommend! Thank you Overnight caskets. Bravo.”

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Posted 3 years ago

“I would absolutely go through overnight caskets again. The casket was beautiful and would have cost much more at the funeral home. Tips: 1. For a wood casket I proactively bought a stain marker to cover any small blemishes. (There weren’t exactly any, but it came in handy). 2. Make sure to look very carefully at the pictures. I bought Last Supper with Pieta. In the tiny picture I couldn’t see it, but I thought it was just a fancy term for an embellishment. It turned out to be an icon of Mary holding Jesus, which my loved one would definitely not want! Good news=it was screwed on, so we were able to remove them. The stain marker filled light part inside the screw holes and no issues whatsoever—but it could have been a disaster, so look very carefully. 3. Don’t expect tracking. It got there on time and everything, but I was nervous when I didn’t see tracking info. Even when it was delivered, status didn’t automatically update—but it’s fine. 4. They didn’t always actually have someone to pick up the phone, so make sure you ask your questions etc. and don’t save until the last minute. Overall, it was a great experience, a great value, very good quality casket. I would use them again without hesitation!”

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Posted 3 years ago

“Beautiful casket for a very very good price. The only problem I had was........... Casket was ordered on a Saturday and I paid for a 2 day expedited delivery and funeral service was on Wednesday. The shipping company finally located the casket and said it would be delivered by 5pm on Wednesday.......which I told them was not acceptable....THANKS to the New Orleans shipping office, they were able to locate the casket and deliver to the funeral home by 10 am Wednesday. It should be indicated CLEARLY when placing an order on the weekend exactly when it will be delivered based on which shipping option one choses.”

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Posted 3 years ago

“FedEx screwed up 3-day shipment and were unable to deliver. OverNight stepped in and shipped an identical casket overnight. Excellent commitment to customer service!”

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Posted 3 years ago

“Overnight Caskets sales support are professional and responsive. Overnight Caskets was prompt to overnight replacement casket once being notified of damaged casket (with supporting photos, which casket was likely damaged during delivery). Overnight Caskets would have 5 stars if courier delivered replacement casket also picked up damaged casket instead of courier issued separate order to pick up creating logistic / packaging issues. Overall, I will recommend Overnight Caskets.”

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Posted 3 years ago

“Highly recommend! Not only do you save thousands for the same casket funeral homes offer, the entire process was handled professionally! The casket I ordered on a Friday evening was delivered to the funeral home by 10 am Monday morning.. Thank You for the professionalism….”

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Posted 3 years ago

“My family was extremely pleased with the quality and appearance of the casket for our mother. It was substituted, with my permission, for one that was out of stock. I was concerned about the dark color of the casket in the website photo, but I was reassured that it was lighter in color than shown, and indeed it was. The color was very warm. The funeral director even remarked that it was very beautiful. We were surprised, too, that if arrived overnight, even though I had paid for 2-day shipping.”

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Posted 3 years ago

“I ordered the Prim Rose for my mother. As I'm sure you all are finding out organizing a funeral is on thing after another. Using this site gave me 1 less thing to worry about. The funeral home offered the same casket I ordered in there catalogue for 3k more than the price on overnightcaskets. I ordered the casket on a Thursday before a long weekend thinking the funeral home would not receive it until Tuesday. To my surprise even with choosing free 3 day shipping it arrived Friday afternoon. It was so fast that I had not even sat down with the funeral director yet so at our first meeting they told me it was already their. That why this site gave me 1 less thing to worry about, it was an effortless process.”

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Posted 3 years ago

“Not only was the customer service great the price was very affordable compared to the mortuaries I would highly recommend working with this company”

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Posted 3 years ago

“Good price, easy shipment, received on time and all done online.”

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Posted 3 years ago

“I was not at all sure what to expect, especially with the quick turnaround my family required. The OC team took great care of us and our situation, and helped find a suitable solution to meet and then exceed our needs. The funeral home was even impressed with the product. Even after paying for next-day shipping, I still saved almost $2,000.”

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Posted 3 years ago

“It’s hard to tell the quality of this product unless you receive and inspect it yourself; but the price is right, it looked good, customer service was great, and everything went well.”

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Posted 3 years ago

“Fast delivery. Item as described. Beautiful casker.”

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Posted 3 years ago

“It says free shipping to Colorado, so I ordered the casket, they called said we won't ship to you you live to far from a big city, so now I have to go pick it up 3 hours away. I have to do this promptly as they won't hold it there for long. It's been a stressful event and part of the reason for ordering from them was to order it and forget it. Friendly people just not what was advertised on shipping.”

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Posted 3 years ago

Overnight Caskets is rated 4.9 based on 1,081 reviews