Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,407 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, price expensive, time of arrival changed three time, service one year guaranteed, that's is good.”

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Posted 7 years ago

“I called Plumbing Force regarding to my issue of a bad leak that was going from our first floor bathroom to basement. They were very fast to response in my call and granted my immediate request to solve our leak issue. The plumber came on time and checked out the situation, told us what needed to be done, quoted a very fair price and fixed the problem in a timely manner. Cleaned up after finished repairing. Was so impressed by their professionalism.”

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Posted 7 years ago

“The engineer was knowledgeable and new the suppliers local and was able to fix my boiler in a very short time fitting two important parts. not cheep but you get what you pay for. i`m happy.”

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Posted 7 years ago

“The engineer was so helpful and knowledgeable and fixed the problem very quickly. My tenant is very happy with the boiler that is running better and quieter than ever 😀”

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Posted 7 years ago

“On the day that I requested an engineer I was told they would be here between 1 and 4 got a phone call to say they were held up so would come tomorrow between 9 and 1. Day 2, received got held up call again so would be there between 1 and 4, then got another got held up call and they would be here between 9 and 1 tomorrow deffinitely. Day 3 12.30 another call they wil be with me by 1pm 1.30 they arrived. Did not do job cut gas off said I would get 10% off for trouble but DID NOT would not recommend this firm will be seeking advice on what I had to pay out for waiting 3 days and having nothing done. And not honouring the agreement. Ombudsman next stop”

Helpful Report

Posted 7 years ago

“Useless. Over a 2 day period 1st call - running late 2nd call - still running late, not able to visit till tomorrow. 3rd call - can't be at address by agreed time 4th call - canceled again 5th call (from me) FORGET IT. I dont need companies like this.”

Helpful Report

Posted 7 years ago

“The plumber was brilliant and gave a very professional and fairly priced service - slight problem in actually getting him there - I didn't get the same day service which was promised and then he didn't arrive until 1530hrs for an arranged 08-1300hr slot HOWEVER he was worth waiting for and I would use Plumbingforce again.”

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Posted 7 years ago

“Telephone arrogance. The man that answered the phone talked over, rushed and had zero interest in engaging a potential customer. Training or hiring people who understand customer psychology and who knows how to validate with empathy would prove to grow their business.”

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Posted 7 years ago

“They arrived to do the job within an hour of calling very pleased with the outcome”

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Posted 7 years ago

“The lady who answered my call was very helpful and arranged the visit from one of your plumbers to be within a very short time. The plumber arrived well within the allocated three hour slot and he rectified the kitchen tap leak but recommended new tap for shower room basin, which was what I expected and in fact I had thought would be the best solution. He helped me chose one on-line through my computer and I shall be collecting it today and be calling you back to come and fit it. Thanks again for you very prompt and kind assistance. I shall recommend your organisation. Regards David Taylor”

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Posted 7 years ago

“My condensate pump was leaking so PlumbingFarce sent someone out. He took it apart, put it back together and that was that. Put our heating back on - condensate pump was still leaking! Called them to ask for the same plumber to come out and was told we'd be charged again! I couldn't understand why as the initial problem hadn't been fixed! In the end we sorted it out ourselves and low and behold the condensate pump actually needed replacing. I've been attempting to contact them since January to obtain a refund as I don't feel we received the service we paid for and they basically keep copying and pasting the same email to me to say I'm not due a refund. I've given them my telephone number as I'd really like to discuss this with someone but they're not interested. Such a cowboy company, absolutely gutted as I feel we have been robbed”

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Posted 7 years ago

“Engineer was knowledgeable and efficient.”

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Posted 7 years ago

“They were quick to attend the problem and was very helpful”

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Posted 7 years ago

“I have still not heard back from you I was treated appallingly at Christmas my fire had broken I phoned plumbing force told them there was no instructions on my fire as British Gas had told me hours before when I made the appointment plumbing force told me it's not a problem they can fix it anyway they arrived promptly only to tell me they couldn't fix it as no instructions and charged me 140.00 and when I rang customer service they were rude and more or less told me to forget it I had no money to fix my fire snow on the ground this company is a rip off and I still have not had a reply to my lengthy complaint so here is my review”

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Posted 7 years ago

“Very quick response and very helpful young technician”

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Posted 7 years ago

“Brilliant service and young man Phil will recomnened”

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Posted 7 years ago

“The plumbers are brilliant. They were very efficient and finished all jobs in less time that they estimated. They were thorough and showed a high level of care to complete the jobs. I’ll be calling them again if I needed their service.”

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Posted 7 years ago

“Arrived within the allocated time; resolved the problem and offered useful advice”

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Posted 7 years ago

“They refused to attend the same day after telling me they would.”

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Posted 7 years ago

“The plumber communicated well, did what I asked and had a great attitude towards his work.”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,407 reviews