Rinkit Reviews

Name: Rinkit
Rating: 3.28

3.3 Rating 58 Reviews

57 %

of reviewers recommend Rinkit

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3.3

Based on 58 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email

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Clare

Rinkit 1 star review on 26th November 2022

Anonymous

Rinkit 1 star review on 25th November 2022

Valeriia

Rinkit 5 star review on 4th January 2022

Gloria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from rinkit recently and had an awful experience. Firstly my tracking number didn't work on the email they sent so was unable to see when my order would arrive. After sending an email to the customer services they said it will be with you in the next few days... this was already day 7 into there 3-5 day delivery guide. So I waited a couple of days... nothing asked again on the customer services they said it's been lost in transit.. why they didn't tell me that to begin with I don't know. They asked me if I would like a refund or a reorder, I requested a reorder and they said they would send me a confirmation email once dispatched and expect to be with me withing 3 days. No such email arrived and no parcel arrived... so had to ask yet again customer services and by this point i was getting frustrated now so asked for a refund at this point. The customer services sent me the tracking number and then the parcel arrived....... in AWFUL condition the bag was half ripped and my items were completely damaged. I have requested a refund for the shocking service but no response yet. Please do not shop here!!”

Helpful Report

Posted 2 years ago

“I ordered a desk, paid and my order was canceled (№813434). I ordered one more time, and also canceled!! (813510). I wrote to support and they asked THE PURPOSE OF ORDER, what excuse me??? and than said "Shipping address is 166 km from location of IP address" but it wasn't true! I ordered in Liverpool being in Southport, which is no more than 50 km away. and then they blocked me! NOT RECOMMENDED AT ALL!”

Helpful Report

Posted 2 years ago

“I ordered a graduating coloured plant pot, and the pot is much darker than I thought it would be. I've decided to keep it and put an orchid in it, but I had to change positions because the pot wasn't bright enough for a central position in a white room.”

Helpful Report

Posted 2 years ago

“Parcel arrived damaged. Receipt/return receipt torn. Wish to returns items so of which are not as described on website. No return prepaid label. Emailed customer service who phoned to say I could return items at a cost of £5.99 but only if I could print a return label and take the parcel to a Hermes store; nearest one over 10 miles away, park car, carry heavy parcel to store! Or I could arrange for a home collection at a cost of £12.00 but I would have to print out the return label and contact the courier company myself. Ludicrous service to the customer. Dreadful company and will avoid in the future.”

Helpful Report

Posted 2 years ago

“I have been trying to contact Rinkit for about 9 months now with this email to multiple email address to Rinkit.com which reads: I'm still waiting on my order to arrive and it had been months so far and still nothing no help from anyone no return or no swing set I need to know where my package is thanks. Order ID - 9312 Date Added - 07/11/2021 Model # 44215com Product - Liberty II Wooden Swing Set With zero response, this has to be one of the worst websites to order from when you don't get the product or a refund I highly suggest not shopping here.”

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Posted 2 years ago

“I'm a happy Rinkit shopper was looking for plain stemware and glasses that are dishwasher safe for my home bar they had everything i was looking for at a really good price. Items were dispatched on day of purchase and arrived quickly I'm in Perth so a week to deliver is really fast. All items I ordered were exactly as displayed online and yes I recommend them”

Helpful Report

Posted 2 years ago

“There are chips, misprint of design on plates canisters lids get stuck . Odd shaped plates , not what it looks like in the pictures , be careful Before you buy I gave mine away i could not use them for guests , just Buy a couple of things before you buy up . Not for me .”

Helpful Report

Posted 3 years ago

“I found Rinkit through Google looking for stemless wine glasses that I could break after enjoying some of my red wine. The order process was quick and easy so I purchased hastily only to find they had glasses closer to what really fitted my need. The deal was already done and paid for. I contacted them and explained that I made a mistake and they promptly and happily cancelled my order and refunded my money7 same day and said happy to deal with you again when you work out exactly what you want. God service and no condescending comments. I happily re ordered twice the original quantity today. Good to deal with and I am a happy shopper Phill. Kings Park NSW”

Helpful Report

Posted 3 years ago

“No pinyata after 18 days Rinkhit”

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Posted 3 years ago

“Fantastic quick service and my luggage holders are exactly what I wanted ... sturdy and look great. Thank you.”

Helpful Report

Posted 3 years ago

“Best web site I've used in a long time very efficient delivery within two day's package was brilliantly and safely packed exact item description definitely use this site again”

Helpful Report

Posted 3 years ago

“I ordered 2 white plastic tables Arrived on time Look great As a supplier I appreciate how easy it is to criticise I was very happy with product and service Harry H. Manchester”

Helpful Report

Posted 3 years ago

“i ordered a parasol for my garden. when it didnt arrive i enquired. was told it was lost in tranit by the courier. was asked if i wanted another one sent. i said yes, but was then told that they were out of stock. got a full refund. noticed that they were back in stock so re ordered only to be told again that it was lost in transit by the courier. phoned them up. was told i would get a next day delivery. never appeared. emailed them. they gave me a tracking number. tracking number was invalid. no parasol. wont answer the phone to me. constant answering machine. very bad service indeed.”

Helpful Report

Posted 3 years ago

“Product faulty on arrival. I was invited to propose a partial refund amount or collection of the item. I opted for partial refund and left a review of my poor experience, rinkit contacted me and said disappointed I left a review. Why wouldn’t I? Partial refund doesn’t change the substandard condition of the product supplied.”

Helpful Report

Posted 3 years ago

“Frightful company not helpful. Don't take any notice of what the tracker says on amazon about delivery of an item. It appears they don't bother to update it”

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Posted 3 years ago

“Amazed, delivered next day (that is really good this time of year). Arrived in perfect condition, very pleased with items, excellent value for money. 100% recommended.”

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Posted 3 years ago

“I bought 2 separate items from Rinkit- both decorative items for my bathroom. Accidentally did them in 2 separate orders. They arrived much earlier than I expected (I also placed orders from 3 major retailers on the same night and my rinkit orders arrived well before any others). The products look super classy and expensive and it has made the overall appearance of my bathroom look a million dollars. The products arrived in perfect condition, were packaged well, and are great quality.”

Rinkit 5 star review on 25th September 2020

Helpful Report

Posted 4 years ago

“Rinkit also has an Ebay store. I was unaware of the online store but sure am now, especially after being charged five times the amount for an item of which was listed as a set only to arrive as a single item in their Ebay store that is listed for $3.99AU on the Rinkit web page store. How is it legal or allowed that they sell for one amount on their web page and then five times more on Ebay. Have returned item and waiting for a refund on said item. may take a while as they are very slow at responding unless you involve Ebay”

Helpful Report

Posted 4 years ago

“Set of 6 glasses advertised as 480ml capacity. They only held 450ml.After arguing back and forth over several days, they were never going to admit that the glasses were not 480ml. Had to give up in the end. Not at all impressed!”

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Posted 4 years ago

“I ordered yellow mugs and was sent mustard mugs a colour i do not like. I contacted ciustomer services who went on to Insult me and did nothiing. They also said they could not meet my whimsical needs. They also bragged I could speak to consumer protection groups all I like. So you have been warned colour is of no importance in your order”

Helpful Report

Posted 4 years ago

Rinkit is rated 3.3 based on 58 reviews