“Got 1 email yesterday and 1 today told package would arrive between 9 36 and 1 36 it us now 7 27 and still no sign payed extra for first class delivery very poor .package arrived in perth 9 50 this morning seen two royal mail delivery van in street not amused”
“Total lack of being able to deliver parcels to the recipient's
It's a a massive scandal that needs to be addressed
Fraud at its worst
Massive amounts of parcels not being delivered to recipient's
Whose behind this fraudulent activity??
Royal mail needs to investigate their corrupted management
Michael Richmond”
“Unbelievable, posted a card and paid £12.00 for next day guaranteed Saturday delivery and it didn't arrive. Will be ringing tomorrow for my money back. Thanks Royal Mail for wasting £12.00 of my money and making my card late!”
“Regular post guys are amazing but the parcel delivery people are beyond a joke. Literally 80% of parcels are not delivered with unbelievably ridiculous excuse - “inaccessible”! Post guys manage perfectly well. I have zero faith in Royal Mail parcel service and looking forward to them being bought out or abandoned.”
“Posted a letter (second class signed for )7 days ago and still no update as to if it has been delivered. It says 1-3 days on their tracking website. It is just a letter not heavy not a complicated address why does it take this long. £3.25 for the privilege. I was advised at the post office that sending 1st class would not be any better just costs more! I can remember when post was delivered the following day no chance of that now.”
“There's no difference between 24/48 or even special 'guaranteed' deliveries. Since the beginning of 2020, this service has deteriorated into a joke! I actually remember being impressed with their level of service, now I'm constantly checking and hoping 1st class would arrive within a week. 24 hour aim my ass. They all get lumped into the same piles now and when they delivered when they are delivered without a single f given.”
“Royal Mail has become a sinister joke. From delivering DAMAGED parcels to being LATE or NOT delivering the parcels AT ALL, although they claim they did, the panoply of bad services is complete. And raising disputes with them is a complete waste of time, they are not helpful at all.”
“THEY'RE ABSOLUTELY F ING USELESS
THEY'RE ABSOLUTELY F ING USELESS. FAILED FRIDAY, FAILED SATURDAY, REARRANGED TO MY LOCAL POST FOR MONDAY ON SATURDAY AND STILL I'M WAITING.
DRIVERS NEED TO START TRYING TO DELIVER TO THE NEIGHBOUR INSTEAD OF KNOCKING QUIETLY, PULLING OUT A SORRY WE MISSED YOU CARD, FILLING THAT IN AS QUICKLY AS POSSIBLE THEN DARTING OFF.
HONESTLY, ABSOLUTELY USELESS. I'M COMPLETELY FED UP OF THIS TERRIBLE SERVICE.”
“Royal Fail consistently fails to redeliver mail as promised.
Furthermore, I was relentlessly stalked by a Royal Fail employee who would film me on his phone and loiter outside my house outside working hours.
As an elderly vulnerable woman who is terminally ill, this was utterly terrifying. Made repeated complaints to no avail. Reported him to the police twice to no avail.
Eventually, out of desperation, and fearing for my personal safety, I cast a banishing spell on him and he disappeared within 10 days. Thank you baby Jesus.”
“Disgraceful after the Horizon scandal, when we had 19/21p stamps - now massively inflated with a service that gets later and later.
I get that 2 deliveries daily might be gone, but one at 3–4pm with delays is not acceptable. First Class should mean not First Class with that “Sorry something went wrong” apology. What about the people who depend on delivery because of disability! That is why we use First Class.
There is no reason your postie cannot deliver before you go to work, what? Are they lazy, cannot carry the increasingly light bags.
The boxes will soon be on eBay so hipsters can have them in their garden as other delivery companies take over.
They have a royal mandate to deliver, broken for me every time I order online! Dispatched, collected and at tracking centres! We don’t stay in all day you know? No consistency.
Find another job if you work in this sector, Royal Mail/Post Orifice/Parecefarce - it’s all over”
“Dire. I'm trying to run a business and none of my orders from suppliers have arrived over the past week. The postman blames management.
Which is all very well but doesn't help me. My customers are also getting anxious and we all now think this service is a waste of time. Being charged for next day delivery plus insurance is an outrage as this service is not met.”
“I received my post in a Jiffy bag thst had clearly been torn open , the contents had been taken out and tampered with and the seal had been ripped off. Thats how my postman handed it to me with no explanation or apologies. Avoid at sll costs. I think it’s the postmen that are the problem. A few of them can’t be trusted.”
“Absolutely shocking service all round, phone up and waiting over 40/60 mins to get fobbed off by them, no real complaint procedure so shows they know they're shocking! Better off using another service as customer service non existent, rarely leave a card, have no clue where your parcel is half the time and trying to collect your parcel from the sorting office is ridiculous only open 8-10 and 4-6 mon-fri and 8-12 Saturday. Happy to take people's money but don't deliver an even half decent service”
“Should be renamed "Snail Mail". Everything takes too long to be delivered. Dread ordering items online when they say it will be delivered by Royal Mail. Never used to be as bad as it is today. What's gone wrong?”
“Absolutely a joke of a company Lost parcell, calling cards no being left while I'm unaware and parcels are returned to sender.
Mr Postman prat doesn't even bother to toss letters in my letter box he leaves them on staircase to other to walk on.
Last one thing Thanks for not collecting arranged parcell you wasted my time again
Pathetic Royal Mail pleas bankrupt soon”
