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Royal Mail Reviews

1.1 Rating 2,856 Reviews
3 %
of reviewers recommend Royal Mail

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Royal Mail 5 star review on 23rd March 2025
Henry
Royal Mail 5 star review on 23rd March 2025
Henry
Royal Mail 1 star review on 3rd January 2025
Cyril Smith
Royal Mail 1 star review on 24th December 2024
Anonymous
Royal Mail 1 star review on 31st October 2024
Anonymous
Royal Mail 1 star review on 27th October 2024
Russ Parks
Royal Mail 1 star review on 19th October 2024
Abdulilah Hammad
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Anonymous  // 01/01/2019
I was awaiting a much needed parcel which just so happened to be delivered during that half hour that I nipped out of the house. There was no possibility of me colkecting the parcel the following day as I was catching a flight 1st thing in the morning so was pretty miffed that I'd missed this delivery. Whilst driving away from our road, I bumped into our postman Tom (for Lord Street, Stalybridge) and explained the situation and my dilemma. Tom went above and beyond to ensure I got my parcel that day....so thank you Tom.
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Posted 5 years ago
Thanks to Royal Mail delivering our little boys aeroplane he made for his brother & sister on holiday in Flamingo land all the way from the Wirral Absolutely made our day X
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Posted 5 years ago
I never have a problem with Royal Mail. Their Track and Trace Service is excellent. I have a lot of things delivered and I usually get them within two days of dispatch notification. I cannot fault them and don’t understand all the negative reviews
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Posted 6 years ago
Wonderfull, Royal Mail! On friday night i ordered one present for Christmas. I did not expect to be arriving before Christmas as it was weekend and i choose free delivery 2-5 working days. It came today on Monday morning at 8am. WOW! Thank you soooo much for your hard work delivering mail!
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Posted 6 years ago
I am stunned. I usually don’t have much to say that’s good these days about Royal Mail. Today I say ‘thank you’. My little girl posted a letter to Santa with her address on the back so he could reply!! 🤣🤣🤔🙄 Today a beautiful card from the North Pole factory from Santa himself personally to her. I noticed it’s a card made by Royal Mail from their logo on the back. How wonderfully kind. She is abolutely thrilled.
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Posted 6 years ago
I have never had an issue with royal mail and cannot speak highly enough of their service
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Posted 6 years ago
I understand the local complaints on hear but for us in the Unoted States it's not much better. Our postal office is awful. Yet every time I order something from our mother country in the UK, I get it on time of not before the given delivery date. RM goes right to the processing center in Detroit, Michigan then right down to me in Northwest Ohio. I order from hear in the states and it will go to 10 different locations, often passing it's destination point before it arrives to its location. I'm not a local Brit, so I can't review how they deliver locally. But oversees stand point I'm very happy with Royal Mail and order often now from the good ole UK.
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Posted 6 years ago
No complaints. Have sent parcels to the Philippines and the US. No issues
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Posted 7 years ago
I would really like to thank everyone working at the Royal Mail and making the whole process so smooth every single time in my many years of using it regularly (this review is long overdue). Even on many occasions I missed the postman, Royal Mail would always ensure that my items are delivered intact to me at an alternate date/time. The tracking is another fabulous aspect, and how fast deliveries are carried out - even international ones to/from UK, each step well-updated. I count myself really lucky to be experiencing this great postal service from an affordable provider as compared to that of many of our neighbouring countries (sorry to implicate). As a bonus, post office counter staff are always so pleasant to deal with. I understand when queues can get a little long sometimes at the post offices (in London, in my case), but that's entirely natural for such excellent service rendered. I hope you all at the Royal Mail will keep up the good work!
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Posted 7 years ago
I love using Royal Mail they deliver my items really quickly. All of these arrive at destination Highlands or Lowlands because posties know the areas and recipients address. Any problems they are returned to me free of charge!! In cases of non delivery they are returned to depots for customers to collect or have redelivered. Excellent services all round.
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Posted 7 years ago
I got excellent customer service from Donna at Kirkham post office keep up good work
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Posted 7 years ago
Thank you! One week before Christmas I posted a parcel from Australia to England. I didn't expect it to get there before Christmas, and I was told it would take around 3 weeks to arrive. "Fair enough" I thought "I did leave it quite late to post" But it arrived to my friend in Northern England within 6 days of leaving Tasmania! So between Australia Post and UK Royal Mail, Thanks! You exceeded my expectations by a long way.
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Posted 8 years ago
Royal Mail is rated 1.1 based on 2,856 reviews