“I most say this is the most poorest mailing service so far, a friend of mine in the uk make parcel delivery to me in Nigeria up to four weeks now, anytime i check tracking number always saying we goth your parcel in aberdeen, you would get more information as it travels, very slow and stupid mailing😫😫😫😫😫😫, so awful🤤🤤😓😓..”
“Nice service At Royal post office Smethwick ,Birmingham .Kiki is a very kind and willing to help .I was sending a parcel abroad ;and she checked everything and advise me to add more info on my parcel ....to avoid missin it ....Thanks Kiki”
“Posted a correct stamped letter to a School. Two weeks later I get the original back in a covering envelope from RM National Returns Centre stating that they couldn't deliver the letter. They had franked my original tamps, but took two weeks to return my letter. So, if I want to risk posting it again, at my expense, I'm relying on the postie doing their job on any given day.”
“This company is absolutely awful. I send parcels all the time and every single time they seem to have “lost” some of my stuff. I’ve heard the horror stories of staff stealing things but seriously... this is pushing it. I go through Hermes instead now, the people are nicer, the tracking is great and everything is fine now. Moral of the story - don't get service from those who don’t know how to give it. Every next idiot who can’t read works in RM.”
“SHAME, BRITISH ROYAL MAILAND THEY CANT EVAN HAVE THE SELF WORTH OF DECENSY TO STOP ALL THE FRAUD COMMITED ON THERE CLIENTS, ALSO THERE IS ONLY 1 PHONELINE WHICH PUTS YOU ON HOLD FOR 2 HOURS, I TIED YESTERDAY AT 4PM TO BE CUT OFF AT 6PM BECAUSE THEY CLOSED, SO THEY JUST CUT ME OFF, TODAY I HAVE BEEN ON HOLD FOR 2 HOURS NOW WHILE A FRAUDSTER HAS RUN OFF WITH MY BANK DETAILS BECUSE OF THERE FRAUD PEOPLE WHICH ROYAL MAIL DO NOT CARE ABOUT, ITS A SHAME TO BE BRITISH YOU SHOULD ALL BE SHOT AND PUT ME IN CHARGE OF YOUR FAILING COMPANY,,”
“Once again need to make a 10mile round trip to collect an undelivered item or experience a delay by arranging redelivery. This service is dying on its feet because they won't sort out this stupidity as you competitors are far better with customer service. If I shop on the internet I actively avoid suppliers that use royal mail for deliveries and if I send parcels I now use a courier service so my customers don't have these problems. Royal Mail managers will be responsible for the loss of a lot of jobs in the near future if they don't get a grip soon”
“can someone help me im order a package from China when the shipment arrived in the UK the royal mail delivered my shipment to another city office, someone can tell me what to do next and I have already paid a customs fee for the package”
“Worst company to ever exist they have cost me loads of money it should be Illegal the way they handle there business, peoples lively hood depending on the post it’s ridiculous”
“Royal Mail 48hr service is so slow always takes three day Royal Mail have been going the longest but everybody is miles ahead with time and options for delivery with just a few taps if you want a parcel jump on your push bike you will get it quicker”
“International Tracked & Signed For, didn't even get out of local (Wolverhampton) Sorting office. Complaint resulted in "Sorry, put in a claim" but these are documents "worth" nothing but a complete pain to replace. Rather makes a mockery of their claim
"All our overseas services are safe and reliable. But when you want to send something overseas quickly and need some extra peace of mind, our three Tracking and Signature services could be the answer." !!!”
“Terrible services
They took over a week to deliver a parcel, delivered on a day I wasn't in leaving the something to you card
Didnt log my parcel into the system therefore I couldnt book a redelivery online or by the automated service had to call the next day to speak to someone
Wait for 50min for my call to be picked up they booked it for 2 days later of the original redelivery date i waited all day its now past 9pm and nothing”
