RSPCA Reviews

Name: RSPCA
Rating: 1.28

1.3 Rating 225 Reviews

7 %

of reviewers recommend RSPCA

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1.3

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

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RSPCA 1 star review on 19th November 2024

Anonymous

Charlie Jones

Nathan Burton

Sarah Kingman

Anonymous

Anonymous // 01/01/2019

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“RSPCA you disgust me. Phone you to report a cat that had being punched, kicked , strangled ,wouldn't do nothing. Said phone back if the cat deteriorates, the cat is dead plus she has four other cats now in danger”

Helpful Report

Posted 5 months ago

“RSPCA Isle of Wight were brilliant and very efficient in helping me to adopt my new cat. We were able to quickly arrange to visit and meet our cat and provide us with information to make our adoption possible. They also followed up with an email to make sure everything was going well. This is not the first time we have adopted from them, and I doubt it will be the last. Highly recommended.”

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Posted 5 months ago

“These guys are a charity!! People donate money to them on the basis they will care for animals when needed. They have a duty of care. They haven’t helped in our case of our neighbour’s dog that’s been abandoned whilst he gets admitted to hospital. They refused to help!! The fog is in distress!! I won’t be making any donations in the future to this ‘charity’. Are they lining their own pockets I wonder?”

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Posted 5 months ago

“I took my 8 week old kitten to thamesmead vets for sickness and diarrhoea on the 1st of may to, they told me she had a stage 6 heart murmur and told me she was dangerously dehydrated and needed a drip but couldn’t because of her heart, I was told she needed to be put to sleep. I explained she was playing and ok in her self but they tried scaring me into putting her down still. Despite this I was told she would gasp for breath as she gets older and that her heart wouldn’t cope with having a “massive” hole in her heart . I declined and took her for a second opinion at Easipetcare. They said she has a stage 5 heart murmur that will need more monitoring as she gets older but isn’t dehydrated in the slightest and could go years or even her entire life without an issue at all. Today she is absolutely full of life and totally recovered from her bug and putting the weight back on rapidly. ( added pics of her 4 weeks ago and now ) Honestly you may be a charity but this is absolutely terrible. You almost talked me into letting you kill my kitten. People need to get 2nd opinions before trusting Pdsa if your pet is otherwise fine in herself. Seems it’s easier for them to just kill an animal than treat them in my opinion. Definitely won’t be back. You can take me off the list thanks. UPDATE - I got a heart scan for my kitten. I have added the results to this post- Results say she don’t have a massive hole at all like you tried diagnosing. She has a very small hole, and a very good chance of going her entire life with no issues at all, I’m waiting for a phone call from management as I won’t be letting this drop. Update- she’s now 4 months old, it’s been 2 months since your staff advised I put my healthy kitten down! She’s still thriving and loving life. I am also still waiting for that phone call ?? ( updated a pic of her)”

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Posted 5 months ago

“DO NOT DONATE TO RSPCA, this organisation is a complete waste of donated and Government subsidised money, they will not act on reported abuse to animals, they euthanise nearly every animal they take into care. DONATE TO YOUR LOCAL ANIMAL WELFARE LEAGUE OR CAT SOCIETY ETC.”

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Posted 5 months ago

“I am sure the RSPCA does good work with pets and domestic animal rescue, but the RSPCA approved scheme for farm food needs to be completely reviewed as it is clearly not fit for purpose. The recent undercover investigations into RSPCA approved farms are enough to make anyone shudder - absolutely appalling! The treatment of factory farmed animals, birds and fish is a national disgrace and should not be supported by a society that purports to care for animals.”

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Posted 5 months ago

“You need to modernise, remember what the 'P' in your name means, drop the RSPCA ASSURED labeling scheme (intensive farming, introduced long after your creation, is inherently cruel), advocate a plant based diet, (not vegetarian), and work to get powers from government to, among other things, gain access to premises without warrents... otherwise animals will suffer directly from your antiquated policies and practises.”

Helpful Report

Posted 5 months ago

“Contacted the rspca today to help cover the cost of neutering of a stray cat I have trapped with her kittens. Told to contact my nearest rspca which I had done and they told me they can’t help contact the main rspca. Only to be told again contact my local branch, explained already done this and the person I was speaking to online just kept repeating the same thing!!! Phoning the rspca is a joke gives 10 mins of useless advise and then ends the call. Unbelievable that as a major charity you are completely useless, my monthly donation is cancelled!!! At least I will help the cat and kittens!”

Helpful Report

Posted 5 months ago

“Their IT site is old, outdated and doesn’t work for reporting missing animals. It is just not functioning. Then when you call you can’t get through. After a few days someone called me back then when transferring me hung up on me. RSPCA is just running like a shabby system and it is very disappointing on all levels. Nothing works. There is no customer resolution department. Everything is just badly inning or not running at all.”

Helpful Report

Posted 5 months ago

“I'll give zero if possible. This organization is useless. I've been following the story of Bruce from Kellyville and the inspectors concluded that they cannot intervene because the dog is in good condition. I wonder what is their basis for having this conclusion considering that Bruce is out without any bed or shelter in this weather. Bruce has been living outside without bed or any shelter. Bruce story is not the only story, there are far more posted in community pages. I really hope that this organization will be investigated. Local rescues who are operated by volunteers are far better doing a beter job than this organization”

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Posted 5 months ago

“RSPCA farming is a joke They got exposed and is seen on YouTube”

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Posted 5 months ago

“One of the people who work where I do called them about a cat who had been transported there in a container bin, it's a very dangerous place with lorries and heavy machinery moving around all day, plus it's been very hot recently and they wouldn't come out and do anything, absolutely nothing. It's disgusting from a place that's meant to help animals, luckily enough I myself found the owners via a Facebook missing pets page for that specific town, really a big let down by them”

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Posted 5 months ago

“1 star is too much really. I really can’t believe the hassle it is to get the RSPCA to help and do something about a cat that is being neglected and more or less abandoned. This cat can spend weeks on its own and if it wasn’t for some kind people who feed and water it, it would starve to death. They don’t care because they don’t have to see it every day. They contact the owner by phone and then the owner lies to them and says she is there when she isn’t. As soon as I see the advert on the tv I switch it off it’s a pack of lies the things they say they do. They do nothing. How many animals have to suffer before they do something. You can’t even speak to someone higher up to raise your concerns. What a joke of a charity. I am more clued up than the inspectors if they think this cat is ok. The RSPCA do not act quick as it been nearly a year for this case and it’s still ongoing.”

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Posted 5 months ago

“I wish I could give 0 stars! RSPCA NSW YOU ABSOLUTELY DISGUST ME!!! Bruce the Dogue De Bordeaux spends his entire life chained to a pole with the bare minimum food and water, no shelter, no blankets, he has made a hole in the ground when he spends his life huddled up surrounded by his own poo. The RSPCA HAS DEEMED BRUCE ‘well cared for’ You have lost my longstanding donations and I will continue to share this until the RSPCA for North Kellyville NSW steps up and does what is right!!! One of the members on the RSPCA BOARD is friends and has business relations with this family so it is a massive conflict of interest and Bruce is suffering!!!”

Helpful Report

Posted 5 months ago

“Seems like RSPCA is more a money making business than helping the animals. A lady I know rang rspca about a very skinny undernourished neighbours dog whom was being neglected and very poorly treated (rang about 10 times over a period of weeks and yet rspca did nothing. She had to call the police to go and rescue the dog. Please if rspca choose to do nothing call the police until something is done . It’s only that the police were called did rspca then decide to do something. Disgusting!! Yet you make out an animals welfare is Important. Clearly they are not about an animals welfare and they need to be exposed! P.s the photo shows the neglect of a dog which rspca failed to act on when called several times”

Helpful Report

Posted 5 months ago

“Do not contact them you are wasting your time. They want you to give them all the information and do absolutely nothing with it. They won’t record anything unless you give your name and phone number. If you are complaining about the way an animal is being treated and give specific information, they very rarely come round to the property to check. Instead they contact the owners via mobile and give them all the information that you have told them. With my case it seems that they are giving them the heads up. They will do anything apart from deal with the neglected animal. My parents had left quite a bit of money to our local branch in their will but we have soon got that changed. RSPCA do not deserve it cos they have done nothing for this poor animal in the last 11 months and nothing has changed from the first day I rang. This poor animal has no quality of life and it is sad to see. But in their eyes it is fine. Are there any other charities that would help please”

Helpful Report

Posted 5 months ago

“Four times I have reported what I believe is neglect by my neighbour a small time farmer here in Neville NSW. His working dogs are caged or on chained 90%of their lives. No bedding. Owner states they are working dogs. Can be days or a week or longer banged up in their cage. The open cage faces East so they get the full brunt of the weather and heat of summer. When confronted the owner shrugged their shoulders. They know the RSPCA are useless . Australia is a shameful country on its treatment of animals. These owners know full well nothing can be done with them . Thank you RSPCA for nothing and your lies about inspectors and not being able to report the outcome due to privatsy laws. Rubbish.”

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Posted 6 months ago

“The RSPCA are doing great. I’ve been reading through reviews and everyone’s complaining saying they don’t go out to stray cats or dogs, or pigs or sheep. But on their website it states there’s not many officers and there’s also a wide range or charity’s that are dedicated for strays and farms etc I’d suggest people to look at their website or acknowledge that the rspca are trying their hardest with limited funding and frontline workers and to check other charities first instead of immediately thinking the rspca will deal with it. They even came out with an advert to say they’re focusing on a smaller amount of things because of the resources they do have and to bring back what the rspca was initially made for.”

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Posted 6 months ago

“Waste of a phone call. I gave all details of a neglected dog. On the phone 15 minutes. Told of my concern. Put me on hold then came back saying they wont be doing anything. It is a clear case of neglect which is on my mind and wont go away. I thought making this phonecall for help for the dog would also help me but i feel worse now for the dog. Rspca wont help.”

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Posted 6 months ago

“I have requested their expertise and voiced worries about some ponies near my home, twice. They are neglected, there’s no doubt, but they want you to put yourself in the firing line, getting info which I felt I’d got enough to at least get them here. I’m not doing their job for them. I know they’re stretched but come on. They even had the gaul after I said how upsetting it the situation was getting, to say they couldn’t supply an investigator, even when I said yet again the situation was getting worse….they asked me to tell them, still they do nothing. They need their Royal status removing. I know all animal charities are in a real mess right now, oh and haven’t this lot reminded me. But no one reports something that’s a waste of time. These horses will no doubt benefit from a visit from them, at least just to say “ we’re keeping an eye on you you’re on our radar”. I’m in despair now, no idea we’re to go next.”

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Posted 6 months ago

RSPCA is rated 1.3 based on 225 reviews