Sport Chek Reviews

1.6 Rating 483 Reviews

14 %

of reviewers recommend Sport Chek

Company Reviews

Questions

Metrics

1.6

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How do I contact Sport Chek?

Helpful Report

(2 weeks ago)

You can contact Sport Chek by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

80.00%

Industry Average

“ Visited Sport Chek Newmarket a couple weeks ago and would like to applaud the assistance I received from the sales personnel with my purchases. In particular, Kahraa - great customer service! ”

- DENISE DESNOES

“ I came to Sport Check at Westshore today to pick up my online order. I had not printed or downloaded the email/receipt. I was there around 11:00. Both the cashier at the front, and the man working the service counter were very gracious and accepting of my mistake. After producing photo I.D., I came home with my new jacket, very happy indeed. Thank you! ”

- Anon

“ Had a great shopping experience today at your Sportchek on Cliff Avenue in Courtney,BC. The customer service from a young man by the name of Chas (sorry if I have misspelled his name )was excellent. He was a real help in my purchase of a Nike Hoodie for my grandson. If possible perhaps he will receive this recognition from me and will receive some much deserved recognition from your store manager. Thanks very much. ”

- Anonymous

Sport Chek Reviews

Customer Service - Good