Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,621 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

Questions

Metrics

1.8

Based on 1,621 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This firm will get no more of my money been waiting 10 months for a refund of 3,500 euros phoned and been kept on hold but when I said I wanted to book a holiday answers in minutes keep well away everyone”

Helpful Report

Posted 3 years ago

“Same as everyone else avoid this company like the plague Booked our holiday for April 2021 it was cancelled due to the pandemic in 2020 The only thing we have received was a refund confirmation from Jet 2 and guess what it went straight to Teletext holidays who surprise surprise have not paid up our £2700 As for them (Teletext) not even an email or explanation You try to phone them and are listening to TomJones for over an hour with no answer What is going on absolute shocking treatment from a shocking company My wife is a front line nurse who has worked throughout the pandemic and was looking forward to a break but looks like someone at this terrible company is lining their pockets with our hard earned cash I hope you sleep well at night who ever is in charge because you obviously won’t have been furloughed either !”

Helpful Report

Posted 3 years ago

“NEVER NEVER book with this company. They will not refund you for cancelled holidays. They were refunded three weeks ago by Jet2 for the flights and they won't even give me that. They owe me £730 in total and on the phone today I was told I would get a credit note for that amount in August. When I would get a cash refund Khalida had no idea. SHOCKING.”

Helpful Report

Posted 3 years ago

“Very quick to take my money but since the holiday has been cancelled I am waiting a lifetime to get my money back.. I was going to rebook later in the year but think i'll take my money somewhere else.”

Helpful Report

Posted 3 years ago

“This is the worst holiday site in history when it’s time to take ur money they take it I’ve been on hold for 4hrs over a 2day span I adivise nobody to book with these people. I will be raking this matter up with the Birmingham mail and I have a huge following in social media. They will not be getting away with this”

Helpful Report

Posted 3 years ago

“Shocking company to deal with, as already written, if you want to book a holiday, they'll answer the phone in seconds, if it's a refund or cancellation, you'll be on the phone for hours, only to be hung up on. They have a stock answer email, that means absolutely nothing, that they send for every inquiry. Please AVOID and don't be tempted by the lower offers, soon as your on the phone, the holiday price rises. Total scam artists.”

Helpful Report

Posted 3 years ago

“***AVOID AVOID AVOID***Wish to god i could score 0 stars book ur holiday then u cant do a thing if they change date which they did to me then said u have to change the rest of the holiday booking urself so u have to call hotel transfers APSOLUTE JOKE”

Helpful Report

Posted 3 years ago

“Take your money even though they acknowledge the holiday has been cancelled. Do not use this company”

Helpful Report

Posted 3 years ago

“TT765725 teletext Holidays. Pure rip off and all who work for them are as bad. Using corona virus as an excuse not to refund people. Don't know how there getting away with it. It's against the law to keep people's money and make interest on it. Jet 2 have confirmed they have refunded my flight money instantly. So my solicitor is taking this to court within the next couple of weeks. Don't book holiday with this company. And don't take notice of good reviews all faults. Thank you.”

Helpful Report

Posted 3 years ago

“Please do not book a holiday with teletext holidays. They are great at taking your money but if you try to contact customer support it's an absolute nightmare. I am trying to contact them to cancel a booking almost a year in advance but keep being fobed off. You have no chance getting through of the phone you are just left holding on. They are also holding a refund from Ryanair that I am trying to get back. Please be warned.”

Helpful Report

Posted 3 years ago

“NEVER BUY A HOLIDAY FROM THEM! Price online is always lower than when you phone up to book and then the hard sale tactics begin - less days at the lower price, different arrival/departure times at the lower price and call backs late at night when you might be more likely to take the the offer. Really hard to get hold of, non-existent customer service response to emails. Still waiting for a refund of £4500 which was paid in Jan 2020!”

Helpful Report

Posted 3 years ago

“Total robbing company booked holiday last February still waiting for refund lies after lies .AVOID AT ALL COST YOU have been warned”

Helpful Report

Posted 3 years ago

“Booked holidays for April 2020 was cancelled due to COVID Have spoken to many and many emails there is no refund Today I spoke to some one she said her name is ruby but refused to give me her full name saying it’s company policy not to give full name (it’s a laugh) . She said the email address I been using was wrong and she gave me a another email address when I tried to send email on that address It saying it is address not found They are all lying Wish gov will do something to have the money back , paid 2000 pounds and now looks like it lost. Please no one book with them . Never seen any company like this before Such an awful experience”

Helpful Report

Posted 3 years ago

“Holiday booked in May 2020.Cancelled due to virus .No response .Ryanair refunded flight but sent to Teletext and they have never refunded to me!!”

Helpful Report

Posted 3 years ago

“Trying to speak to a teletext holidays about a refund a month later still haven’t managed to speak to them, you hold on for over an hour then get cut off but if you want to buy a holiday they answer in a couple of rings. Absolute joke!!!”

Helpful Report

Posted 3 years ago

“Now been waiting a full week for return phone call after been told don't leave your phone one of my agents will be with you in 5 minutes great customer service”

Helpful Report

Posted 3 years ago

“If you call to book a holiday - they answer in 10 seconds . I sent 5 emails to support and got no reply, and if you call support , there is never anyone at the end of endless recorded messages . I am owed for a holiday that was cancelled due to COVID and this company has no integrity of customer service at all .”

Helpful Report

Posted 3 years ago

“Finally !! Was taking them to county court and suprise suprise had a phone call today after being ignored for 6 months saying refund will be in my account within 7 days then I can update the court saying it's been settled 😁😁😁”

Helpful Report

Posted 3 years ago

“after several emails and no response i have now been on hold for over 2 hour trying to speak to cancellations. The company is a Joke”

Helpful Report

Posted 3 years ago

“Disgusting customer service rude lie and am still waiting for a refund for over £5000. it takes me over an hour to get hold of them no refund just lies will never use again and will be taking to court”

Helpful Report

Posted 3 years ago

Teletext Holidays is rated 1.8 based on 1,621 reviews