The Range Reviews

1.4 Rating 2,153 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How long does The Range take to deliver?

Helpful Report

(1 week ago)

The Range normally delivers over 7 Days.

Helpful Report

(1 week ago)

46.84%

Industry Average

“ Awful customer service. I am still waiting on a delivery. No information or contact. Live chat wasn't at all helpful. I whats app'd. Not even been read and no reply. I honestly don't know if I will even receive the unit I ordered as the customer service is so rubbish ”

- Penny Nash

“ Very, very poor customer service! I am trying to return an online order within the 14 day time framewhich requires authorisation however despite many, many emails all I have received to date is a reply saying the matter is in hand & the 14 days from delivery date expires to tomorrow. ”

- Anonymous

“ After more 10 emails back and forth and delay in delivery I had to pay additional £12 to have the item finally delivered on Saturday 30th of November. ”

- Phil R

The Range Reviews

Delivery - Slow