The Range Reviews

1.4 Rating 2,205 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How long does The Range take to deliver?

Helpful Report

(3 weeks ago)

The Range normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

48.03%

Industry Average

“ I'm disabled the fireguard I bought for my frenchie was damaged no replacement amd refund sent to account unusable never buy online with this company they was not helpful atoll and passed me to other company's pointing the finger and finally my money was sent to my old bank account so I lost 50 pounds my fireguard and the delivery fee ”

- Adam

“ Do not use this company- absolute scammers. Paid for next day delivery but items never arrived. Cannot contact by phone.Bot chat is busy! Multiple requests to provide the same information online but no response. Do not use, they just take your money and then ignore you. Should be reported to trading standards. ”

- Anonymous

“ none existed so i couldnt cancel my order they saying reject it already on the delivery progress. ”

- Mrs MI K YANG

The Range Reviews

Delivery - Slow