The Range Reviews

1.4 Rating 2,153 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How is The Range returns process?

Helpful Report

(1 week ago)

Greater than 97% of reviewers feedback is The Range returns process could be better.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ On top of this they also require the customer to pay for a return after all this distress returns should be able to be free for the customer and simple process. ”

- Very frustrated customer

“ Maybe a blessing in disguise seeing as I purchased through PayPal as The Range returns seem as straight forward as their deliveries. ”

- Anonymous

“ Appalling customer care. I tried to return an item by post as I am disabled. They gave me an address to send it to yet even with proof of posting, they said I'd sent it to the wrong address, an address listed on their website under returns and refused to assist me any further. I will never shop there again. What a terrible way to treat a disabled customer. ”

- Anonymous

The Range Reviews

Returns - Difficult