The Range Reviews

1.4 Rating 2,205 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How do I contact The Range?

Helpful Report

(3 weeks ago)

You can contact The Range by Email, Telephone and Live Chat.

Helpful Report

(3 weeks ago)

50.47%

Industry Average

“ I tell myself everytime not to shop online with The Range. It has to be the worst home delivery shopping experience ever.. They love to take ya money but you try and speak to a human if you have a problem.. GOOD LUCK.. customer service is rubbish.. Never ever again TOO STRESSFUL ”

- Julie

“ Ordered a table and chairs and turned up damaged and bits missing… I know just want a refund and for to to be collected. Your customer service on live chat is down right rude. ”

- Wayne

“ Waiting on my refund since December. Customer service fob me off all the time. Time to contact trading standards/citizens advice 0 star rating ”

- Annie

The Range Reviews

Customer Service - Average