The Range Reviews

1.4 Rating 2,082 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does The Range resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 72% of reviewers feedback is The Range takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

49.67%

Industry Average

“ Customer service virtually non existent. ”

- Gayle Allan

“ Non existent customer service. Have tried numerous times to contact them over the last week, still no reply. AVOID - I should have read other peoples reviews before buying !! ”

- Sarah Webb

“ Need to return a faulty item. unable to get hold of anyone. Not existent customer service - recommend you avoid this company ”

- ""

The Range Reviews

Customer Service - Bad