“$500 in 1988 is equivalent in purchasing power to about $1,332.63 today, that’s the year I joined the military and they been offering that same mil discount the been offering for years. That’s the equivalent of giving you $188 bucks. WOW, thanks Toyota!”
“2023 Toyota Tundra, 26,000 miles did an oil change at dealership. Oil was full of metal shavings. Toyota dealership in Burnsville denied there was a problem and was unresponsive. Suggested that I trade for a new one and pass the problem on. Bad in so many ways!!!”
“Howard, one of the service managers in the service department at Gettel Toyota of Sarasota, Florida, made it his sole purpose to make every customer that he encountered on 8/17 angry. Almost every employee that works there was rude to the customers, but he has the worst attitude of any employee I have ever encountered in a Toyota dealership, and I’m on Toyota #7. I have purchased 2 Tundras, 2 RAV4 Limiteds, 1 Avalon, 1 Camry and 1 4Runner Limited. That is a lot of time spent in Toyota dealerships, and I have never encountered any employee as awful as Howard. And never had such a negative experience as I did at Getter Toyota of Sarasota. I watched Howard while he spoke to customers and he thoroughly enjoyed making each one of them angry. He argued with and was sarcastic to every customer that he spoke to. He is miserable with his job, which he also stated several times, and it shows.
Shame on you Gettel Toyota of Sarasota for putting this man in a position where he deals with people!!
And, my car is still in the service department. They told me that my car was undriveable. They stated that they didn’t have the part and they would not have it until Tuesday. They said there were no rental cars, no loaner cars, and they did not have the ability to shuttle me home and I live in Sarasota, 25 minutes from the dealership. Every dealership that I have ever been to will shuttle you if you live within 30 minutes of the dealership and they can’t give you your car back the day of service. And I also was with my disabled mother who uses a walker and has a battery powered portable oxygen concentrator. This whole experience was so disrespectful, that another customer noticed and offered us a ride home, which we declined.
We finally found a ride home and went to the front door of the dealership to wait for our ride to arrive. As we waited at the front door, multiple staff members were sitting on the benches out front and not one of them offered to give my mother, an 84-year-old woman with a walker and an oxygen concentrator, a seat. They were all sitting out there taking up all of the seats while two customers, one disabled, stood.
These people do not care about their customers at this dealership and they especially don’t care about disabled customers.
The sarcasm and disrespect at this dealership is appalling. If my mother’s oxygen concentrator would have ran out of battery power this dealership would’ve had a medical emergency on their hands. But I can promise you, they did not care.
I don’t trust that the dealership is going to fix my car appropriately and I will have an inspected by another car dealership after I get it back.
I was considering trading in my 2018 RAV4 yesterday for a new one, however, after this experience, I have changed my mind.”
“I have bubbling paint on my roof. I was told by several people it is a manufacturing defect because the reclaimed steel they used was not properly recycled. Dealership ot Toyota will not do anything. This was reported before my warranty ran out.”
“Toyota planned obsolescence at just 15 years ownership for a 2009 Prius: Theyno lo ger make replacement display units (in the front dashboard) for the 2009 Prius, so the Toyota repair department is obliged to find a repacement on ebay for my friend's Prius. I have a 2012 Prius, but it makes both her and me not want to buy from Toyota anymore. Keep that in mind folks when you consider buying from Toyota. They no longer necessarily back their products for the long term, at least not as long as they used to. They're living off their old reputation that they apparently no longer earn or are entitled to.”
“For anyone looking to buy a Toyota Highlander I have had a 2021 for the past couple years. While driving on the highway my front bumper fell off luckily not injuring other drivers that had to get out of the way quick or myself. To later find out there is a recall on front bumpers falling off. This has been going on for months and nothing done due to alleged testing to make sure it’s fixed properly with no time frame to actually fix this (probability most cost effective over public safety) Toyota USA you have Vehicles on the road that are a public safety risk ❗️❗️❗️ BE BETTER
Please Share with everyone ❗️”
“❌❌❌☠️☠️ WARNING- Do not buy Mirai , Hydrogen powered car and you are going to suffer with poor resale value of car and ridiculous pricing of Hydrogen Gas. Do not fall in trap with 15k free gas card .You get a same car with 60 percent less value at car max with no gas card . You will be spending 36 dollars per KG which is very expensive than regular gasoline and you will be spending one dollar nearly for each mile you drive .Is it not cheating ?? So many complaints to Toyota and hydrogen gas stations and no one will care for you. And also , you have to drive miles to find hydrogen gas because most of gas stations do not work or have some pumping issues . I am educating car buyers about risk of these cars on financially and mentally. Please take feedback of any Mirai owner at gas stations and you will get same feedback. Beware of free gas card and you will be spending it in months due to high Gas price . Thank you ❌❌❌❌❌☠️☠️”
“I bought a 2023 Toyota rav4 at sterling mccall Toyota fort bend in Texas. They provided very bad service and lied to sell me the car as well as sell me an additional warranty. When I found out 2 days later (because I don't know English) and I wanted to return the car to them, they said the car had run out of the store and they couldn't take it back. It's unreasonable because before selling this car to me, they called me to tell me that this car had just been returned by the previous buyer, so why did I only buy the car on Saturday and the store is closed on Sunday? door and the second day I wanted to return it but they did not accept it and their unkind attitude towards me was very bad. I am very disappointed that I bought a car at this store and now I only want to drive my old Toyota and that new rav4 I rarely want to drive with it because it is a very sad experience.”
“We have been waiting for a new fuel pump part for more than 4 months. We took our 2017 Toyota tundra to our neighborhood mechanic in April 2023. It is now almost August 2023. My husband has been without a vehicle for 4 months. We called Toyota and inquired about a loaner vehicle while we wait for the part (that NEVER seems to arrive). EVERY WEEK WE ARE TOLD IT WILL SHIP WITHIN 2 WEEKS. Big fat f**cking lies. Toyota won’t agree to help with a loaner vehicle while we wait for this $1500 part. We are a 2 income household so 2 vehicles are absolutely necessary. We have the money to repair the car but getting that part is impossible. I am SOOO MAD at Toyota. They are supposed to be one of the best, yet our vehicle has been sitting at the mechanics for months rotting outside waiting for this part. We called Toyota USA. They offered ZERO help. I WILL NEVER BUY TOYOTA AGAIN IF THEY DO NOT MAKE THIS RIGHT. I will forever warn others that they are not reputable if they do not make their wrongs right. They are making our lives so much more difficult. We are going to sell this stupid truck and get a Nissan or whatever else. Never a Toyota again. You suck!”
“People of the web I'm Alessio Sundas I took a Toyota Camry in December 2020 New in contention it stopped 10 times and caused an accident now its engine is broken and Toyota is asking me for money a real injustice 1) The car has broken suspension it's my fault? 2) Battery always empty and my fault? 3) The car swerves and I risked my life 4) The engine is broken. Do I pay prices and insurance $7000 a year to get stuck? #Toyota denies and refuses assistance #warningtoyota #life threatening #nowarrantytoyota #+15618089850”
“Wonderful trucks but the paint sucks! Toyota doesn't care. Refuse to do anything claims out of warranty. No where else on the truck has a paint issue but the rear window. They advised fix it yourself.”
“In the Fall of 2016, I purchased a 2013 Toyota Rav 4 from Toyota of Saint Charles, Illinois. Upon purchasing this vehicle, the sales team was notified of my situation of not being able to be making trips to them. When Spring came around and I had the time to go back for what I thought was under warranty the entire time (sunroof), I was accused of having a party on top of my car or possibly people ran on top of it in a Target parking lot. So long story short, Toyota refused to cover my sun roof for something that most likely happened in their very own parking lot! Makes a little more sense. Bad customer service.”
“had a very bad experience at toyota colindale branch. The member of staff was rude and unprofessional. I was told My car needed a hybrid battery change for £1600. Took it to my loval mechanic who had a device that reads errors from the cars computer. All he did was reset the software of the car and charged me £20, with a nice smile on his face. leave it to the readers to decide on if you should ever trust the deal, especially Toyota.”
“My RAV4 was recalled for an airbag upgrade.The whole process from booking an appointment to collecting my car ( including a visual safety report and complimentary car clean) was first class. My thanks to Nicky Gregory who handled the process on the day and was very professional in his manner.”
