Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,781 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,781 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot arbitrarily decide to remove reviews. Are they being paid by companies to do so? Not a neutral review platform.”

Helpful Report

Posted 5 years ago

“This company is an absolute joke, we signed up for a 35 day package over 3 years at the Ideal Home Show last year. We’ve had one holiday at Norfolk Pk, which had its problems and one at Elm Park in May this year which was ok. We booked two lodges in Elm Park for our Christmas Break. Only to be informed yesterday that the owners had withdrawn the Lodge and there was no availability. Three days before our trip, thanks! The company said unforeseen circumstances? Sorry if I buy something I expect you to honour that contact, they said we can offer u one in Devon! I believe this company is on the brink of ruining a lot of people’s Christmas holidays as they can’t deliver anything they say. Staff, including the manager give you excuse after excuse. Pass you off, don’t return calls, their customer service is the biggest Dream you can imagine. I cannot tell you how much they have ruined our Christmas as it will be the first for my wife without either of her parents after their passing. This company offers Dream accommodation, takes your money and then breaks a contact with you. Words cannot explain my rage and anger over this and they just don’t care. Some Dream!”

Helpful Report

Posted 5 years ago

“They wait till you get some negative feedback then contact you (high pressure) to sell you the right to reply - £2000 per quarter - yer right! Then when you use their 'free' service, you get threatening calls saying you are in breach of their logo etc when the thing clearly states free and to use the logo in the sandbox. Hell will freeze over before I pay this company a penny. They are everything that's wrong with the Net working against honest people just trying to run a Business.”

Helpful Report

Posted 5 years ago

“We were completely unsatisfied with the quality of work provided. These guys are a scam.”

Helpful Report

Posted 5 years ago

“This people block one of my reviews when all the "black hole"of the company was coming out of the dark.Ahhhh!!!What a hypocrites !!Where is the free of speach from the customers to tell the true!!!Well fortunately and unfortunately the web can be a big open book to express the 'blacks holes' and trash that are control by money,people ,power. The site that they own are payed by the companys and on the same time they collected information from the customers and rates. Regards from Mars”

Helpful Report

Posted 5 years ago

“I've been trying to leave a review on trustpiolt for weeks now! When I leave a negative review I have to re-sign up or I just can't leave a review. My email cannot be found OR it says whoops!”

Helpful Report

Posted 5 years ago

“I disagree with negative remarks regarding Trust Pilot as I have personally left both good and bad reviews of companies I’ve used and they have never been removed if I’ve given justified comment not to use a certain company or to be aware I Trust Trust Pilot”

Helpful Report

Posted 5 years ago

“TRUST PILOT IS MANIPULATE THE REVIEWS ON INTERNET, COMPANY PAY THEM FOR THE NEGATIVE REVIEWS TO BE REMOVED IS A FAKE COMPANY”

Helpful Report

Posted 5 years ago

“The new in Fake News”

Helpful Report

Posted 5 years ago

“Trust pilot only shows fake reviews. After is compliance team authorised my vax review ... i found out it was deleted again. Many emails to the compliance team and still no response. The site is full of fake reviews. Cowboys at work!!!”

Helpful Report

Posted 5 years ago

“Looks like mainly fake reviews. I posted a negative review of Masorini and it was directly removed. Most of the reviews are very positive which doesn’t make any sense.”

Helpful Report

Posted 5 years ago

“Avoid - a very dubious company.”

Helpful Report

Posted 5 years ago

“I know you call me 8294687892”

Helpful Report

Posted 5 years ago

“Absolute joke of a fake ratings site. I chose a company for a HDD recovery based on reviews as I had little experience. It turned out to be a pack of scammers that's now causing me no end of grief. Unsurprisingly, they have hundreds of near identical glowing trustpilot reviews, many of them with the same spelling mistakes duplicated across many reviews. Since then, a builder friend of mine has explained that the site is a joke and 3/4 of their positive reviews were paid for. I wish I'd known that then.”

Helpful Report

Posted 5 years ago

“I love you call me 8294687892”

Helpful Report

Posted 5 years ago

“I know you call me”

Helpful Report

Posted 5 years ago

“These people work in cahoots with the companies and remove any reviews that don't suit them. Absolute rubbish,don't trust them.”

Helpful Report

Posted 5 years ago

“I have spent quite atime reading and exploring Trustpilot reviews. They are not to be trusted. they remove bad reviews and work with the offending companies to keep their scores up. Trustpilot ....not fit for purpose.”

Helpful Report

Posted 5 years ago

“Terrible platform, don't trust it and not all truthful reviews as sales are not verified on organic reviews. Perfect for revenge seeking individuals because most people don't actually care about leaving positive reviews, me included. Got it saved on my pc as Don'tTrustPilot!”

Helpful Report

Posted 5 years ago

“I submitted a bad review about Fastprint. It was put out on Trustpilot initially but has since been removed. I compared the reviews for Fastprint on Trustpilot and Google. They are chalk and cheese.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.4 based on 2,781 reviews