VaxUK Reviews

1.7 Rating 231 Reviews

16 %

of reviewers recommend VaxUK

Company Reviews

Questions

Metrics

1.7

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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How long does VaxUK take to deliver?

Helpful Report

(15 hours ago)

VaxUK normally delivers within 5 Days.

Helpful Report

(15 hours ago)

50.00%

Industry Average

“ Next day delivery of my Vax vacuum did not happen! Yodel used as courier claimed attempt of delivery could not be made due to lack of access to my property!!! However using their tracking the driver was in another location (his home??) when the alleged attempt to deliver was made. ”

- Anonymous

“ Guaranteed next day delivery on Order #303156047. Sat at home all day on 28th - nothing. Today (29th) not even the promised email on the subject of delivery. If I'd known you can't deliver against you promises (or that you use Yodel) I could have got the order elsewhere yesterday (and at the SAME price). Regards Anthony McAlinden ”

- Anthony McAlinden

VaxUK Reviews

Delivery - Average