VaxUK Reviews

1.7 Rating 231 Reviews

16 %

of reviewers recommend VaxUK

Company Reviews

Questions

Metrics

1.7

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Returns

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Customer Service

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How do I contact VaxUK?

Helpful Report

(15 hours ago)

You can contact VaxUK by Email, Telephone and Live Chat.

Helpful Report

(15 hours ago)

75.00%

Industry Average

“ I had occasion to contact VAX customer services regarding a split hose on Vax Spotwash which was purchased in Feb. ”

- Rob E

“ I’m extremely impressed with the service I received and the length of the warranty. ”

- Anonymous

“ My carpet shampooer broke down on Tuesday, it was sent off to vax and was returned to me on Thursday, 2 days later, repaired .Best customer service ihave experienced for a long time! ”

- Marion Iris Tanner

VaxUK Reviews

Customer Service - Good