“I don't have complaint about service, it's a product. Does anyone else think that these wipes smell vile? They do a great job and feel lovely, but the smell is like reused wipes. I bought some a few months ago thinking it was a dodgy batch, I didn't buy any until recently thinking they should have improved, but no..... They still stink”
“I keep asking for three products to come back they are brocolli rice, cauliflower rice, and rainbow rice i do not eat rice i have been putting this on feedback when i order my grocery shopping but nothing seems to happen”
“Staff in asda newtownards all need to be trained in how to deal with customers.how to be well groomed clean personal hygene classes for asda staff newtownards a must .most important to be personaly hygenic around food stuff.they need boundry skills
in the customer care and wen serving .poor behaviour poor grooming .give me tescos anytime.”
“Customer service at Ards shopping center is non exsitant. Instead you are subjected to rude inappropriate overbearing intrusive behaviour. Eg having conversation with husband as going through checkout .female on till decided to join in .omg who is she.we just ignored her.eg another occasion speaking to my husband again as goung through checkouts telling him how glad i was that my fav friut juice in stock again wen female till worker joins in saying iam sure u cant wait to get a vodca with your juice.informed her i tea total just the way she said it made me sound like an avid hardended drinker omg who r these people no boundaries and she insurting her self in your conversation rude inappropriate she should focased on her body odour (rank)dirty finger nails unkept hair and body image spend some time on her appearance.
Eg staff members pushing up against us knocking us backwards as they come through cheek out the wrong way as short cut to enter store .my husband has been embarrassed many many times as different female staff members have had body contact with him tantamount to sexual harresment. If he was to be the one brushing up against them iam sure the police would be called .asda staff members have no boundaries rude ignorrent I'll mannerd bunch.most in need of a good wash and hair brush.the amount of dirty finger nails in that store is sickening. Then we have the in store baker i have never seen any one so dirty looking and unkept no sense of personal hygiene wat so ever. has put me of in store bakery itams for life. Asda staff loud rude dirty looking bunch with extreme inappropriate behaviour”
“My husband and myself recently purchased new spectacles from Asda Kingswood in Hull. From start to finish the service was excellent. Friendly helpful staff ensured the whole experience was successful. This was the first time we had used their optical service, but it won't be the last. I would certainly recommend their service.”
“I have struggled for a month to get a refund. I called 6 times, each time I had to waste 20minutes from my time to explain my issues and all I got was promises. In the end I had to make a formal complaint. Avoid shopping online from Asda as they send expired food, swap items and you got missing items as well.”
“Fireworks absolutely lethal they are me an my grandad every year put too and he always buy asda and i buy lidils second time now the fireworks av really caused danger to my children by coming towards us an outing a hole in her pants shes 4 I do not reccomend them at all lidil all the way!! But asda service in general no problem at all always helpful but I think the cafe is going down hill!!”
“Awful Pork, Awful Packaging, Awful Customer Care. Having bought a pork joint from Asda at the weekend, I was disappointed to find that the cooking instructions are actually within the label and that you're invited to peel it back to find the cooking instructions not on the back of the label but within the label. It's a complete packaging fail as from my experience, you simply can't peel it back. Its not fit for purpose. I actually then recorded myself trying to open the label and shared the experience with Asda. I got a response saying sorry and that it did look fiddly and that they'd take it on board for the next review. I'm so very pleased that I could've helped them, it's just a shame that it cost me £10 for the privilige and that the pork tasted awful as a consequence of not knowing how to cook it to the manufacturer's guidelines. I can only assume that they get so many product complaints that they haven't got time to ensure that these issues are dealt with to the satisfaction of the customer. I'm actually more annoyed now after making the complaint than beforehand. Nice work Asda!”
“HORRIBLE service, over 70% of the orders are missing or out of stock despite the app saying it IS in stock , refunds take forever in most cases 2 weeks to come through, this happened more than 3 times eventually I got sick of it, don't bother shopping with them online, you'll be VERY disappointed eventually, like I did and I have ALOT of patience.”
“I will never ever shop at Asda again! Forcing employees into new contracts that dictates they should work any day of any week, at any hour! Just before Christmas! You're scum!”
“i was served today a lovely young man, Marwan,on the customer service desk at Small Heath. Thanks for being helpful and kind and brightening my day. You're an asset to Asda.”
“Just bought a sealed pack of six incredible pears,
They where incredible to say the least, if hadn't known it was a pear I would of sworn that it was a potato.
I don't know if I should eat the rest or cook them.”
“Asda has taken ×2 payment out of my bank instead of one payment they owe me £81 and are being less than helpful to send me my money back it has been over 3 week I have phone twice and sent email after email with a bank statement for proff the money has been taken and still not recieved my money back, I will no longer shop with asda which is a disappointment to me as this is were I have shopped for years, I want my money back!!!”
“I bought a pork Shoulder joint for £4. I wanted diced shoulder. When I unwrapped the joint it was full of fat and skin. I wanted 750g and after cutting this 1.6kg piece thats what was left in lean pork. Disguising packaging!”
“Bought a hoover this morning got a taxi back because I dont drive, got home full of dust and broken!!! told to return to store because they cant pick up and send another!!! another 10 pounds on taxi fares....never shop there again...sad”
“I will never shop at Asda again unless the company stops it’s bully boy tactics forcing staff to sign horrendous new contracts and revoke their rights or leave !!!! Shame on you !!!!!”
“I place orders to obtain 2 or 3 pies and pad out the order. Each week I am told that at least 1 if not 3 are out of stock, the stores are knee deep in Pukka pies!?”
“Asda Fosse park Leicester
Just as we had gone through check out, I accidentally dropped a bottle of Bombay sapphire gin £20 was so surprised Asda kindly said they would get me another one, and I was so surprised I didn’t have to pay for it to, I couldn’t thank them enough, thank you Asda ....”
“Shocking. Told my delivery I was expecting within the hour wasn’t coming AND I had to contact customer services to sort it out!!!!!
Customer services wanted me to re-order and pay AGAIN. Not on your life”
