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Dunelm Reviews

2.3 Rating 1,088 Reviews
30 %
of reviewers recommend Dunelm
2.3
Based on 1,088 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 53%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Avg Email Response Time
8 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Dunelm.
How is accuracy and good condition of items delivered by Dunelm?
(4 years ago)
Greater than 54% of reviewers feedback is Dunelm delivered accurate and undamaged order.
(4 years ago)
C

Delivery - Average

64.96%
Industry Average