Gtech Reviews

Name: Gtech
Rating: 2.61

2.6 Rating 121 Reviews

37 %

of reviewers recommend Gtech

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Metrics

2.6

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Craig

Anonymous

Anonymous // 01/01/2019

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“We have had the gtech floor cleaner for about 2 years and cannot in any way fault it. In fact, it is brialliant!! Expecting the same for other products, we just purchased the Air Ram Mk 2 - nd we have returned it. It is supposed to clear any type of floor surface. We found it a little difficult to move on even a non-pile rug (would be tiring if it had to be used for any length of time), but on a pile carpet we have, well, that would be exhausting. My partner had a problem in getting it moving, and I must say that I found that same problem, and I'm no weakling. I can honestly say that we have NEVER known a cleaner which has required so much force to use it. If every one is like this one, I fail to understand why anyone should give it a good review. We are aware that Gtech say that you can remove the brush roller to make things easier - well, removing it in our case made very little if any difference. The only good thing about it was that it was cordless.”

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Posted 6 years ago

“I had a failure in a Mk1 Air Ram just a few months out of warranty. Customer Service at GTECH patiently and courteously helped me with a solution which left me very happy. I now have the GTECH AirRam Mk2 due to favourable terms offered, and am looking forward to good performance from this updated mode. I see the new model has a feature that shuts down the machine should the roller be tangled and this is of epic significance as it's got to address a weak aspect of the design of the Mk1. Without this feature, the machine is much more likely to wear out a key nylon drive cog that is essential for the functioning of the machine. Thank you.”

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Posted 6 years ago

“Purchased our first gtec 200 June 2017 was brilliant and very well presented packed up 2 days out of first year warranty first Argos refused to exchange it but eventually did the replacement is not the same it feels cheap and nasty the handle is rough and the buttons are awkward also the handle is very loose still picks up ok but not worth £199”

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Posted 6 years ago

“Excellent service and quick delivery.”

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Posted 6 years ago

“Have had a GTECH AirRam for 29 months. Have just had a second major component failure and GTECH have advised that the machine is now out of warranty. The machine is lightly used and I would expect it to last several years. My daughter bought the machine a month or two before me and she also has had failures of major components.”

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Posted 6 years ago

“Easy to use clear detailed information, quick service excellent product”

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Posted 7 years ago

“Found that the battery operated floor cleaner is light and easy to use and battery life is excellent. ALso purchased a battery operated hedge trimmer and that too is excellent and makes cutting my hedge a lot easier, again battery life is long enough to complete job in one go.”

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Posted 7 years ago

“Prompt delivery great product easy ordering all round good experience”

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Posted 7 years ago

“I ordered my new hoover on saturday night. Within minutes i received an email to say it would be with me next day which was a sunday. On sunday morning i got a text to say it would be delivered between a certain time and yes it was. Service was top class and we love the new hoover. Light and powerful much better then my old dyson. Will recommended to all”

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Posted 7 years ago

“What an amazing product. 10 /10”

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Posted 7 years ago

“Speedy next day delivery.”

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Posted 7 years ago

“Top quality, well packed. Excellent documentation - the best I've seen in a while especially the illustrations).”

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Posted 7 years ago

“The vacuum cleaner I bought not only arrived quickly, but it is extremely light and easy to use, whilst having very strong suction. The only downside is that it doesn't have any handheld appliances for soft furnishings and you have to empty the dust container regularly (we have new carpets) but honestly, for the great job it does, that's just picking holes. It's so light and maneuverable that my kids enjoy vacuuming their rooms too (BIG BONUS!)”

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Posted 7 years ago

“Finally sorted the squeak, using silicone lubricant from Halfords. I now see the ebike in a different and much more positive light.”

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Posted 7 years ago

“Very disappointed with the squeaky Gates belt. People look and laugh, and for this reason riding what is otherwise a decent bike is not enjoyable. I've tried adjusting and lubricating it (with recommended dry silicone) to no avail. This is an expensive item, and I expected better than this.”

Helpful Report

Posted 7 years ago

“Gtech ebike is well made but it is fitted with Gates rubber belt instead of a chain. It squeaks. It squeaks like hell and no amount of adjustment or silicone lubricant will solve the problem. People look round when I'm coming. Some laugh at this squeaky bike. I hate it for this reason, but I have to use it because I paid £1000+ for the wretched thing, so I can't put it away and forget about it. I don't enjoy it and feel like I've been ripped off.”

Helpful Report

Posted 7 years ago

“We have purchased a Lawnmower, two 'Hoovers' with a Handset, an 'Edge Trimmer' and we are about to buy a long handled garden 'Hedge Trimmer'. Each and every product have surpassed our expectations. We have not found anything on the present market to match the aforementioned excellent products.”

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Posted 7 years ago

“Great product (and one of many I've purchased from Gtech), fast delivery and helpful friendly after sales service.”

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Posted 7 years ago

“Very professional and informative.”

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Posted 7 years ago

“Customer Service brilliant. Exchanged item received next day delivery.”

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Posted 7 years ago

Gtech is rated 2.6 based on 121 reviews