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Howdens Reviews

1.8 Rating 214 Reviews
18 %
of reviewers recommend Howdens
1.8
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 41%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Howdens .
How long does Howdens take to deliver?
(1 week ago)
Howdens normally delivers over 7 Days.
(1 week ago)
D

Delivery - Average

50.00%
Industry Average
They defaulted not only on expected delivery times but they didn't even send the right items! The cooker extractor hood was damaged and thet took forever to send a replacement.
- Rosy Williams
Categories Blog My Reviews My Settings Help LOG OUT Alternate Text Sam Bird GB For businesses Your review counts! You reviewed Howdens Sam Bird Sam Bird 8 reviews 2 stars: Poor Updated just now They messed up the delivery and then we… They messed up the delivery and then we had to drive to pick up what they missed rather than deliver it for us.
- Sam Bird
Order £1000 worth of doors under a promotion, when delivery came in they told me I had to get them before close of play ( approx 2 hours notice) on a Friday or I would have to pay the pre promotion price As I was on a roof I was never going to be able to do that as a sole trader, Turned up Monday morning first thing to collect them and they refused to let me have them I told them they cannot call me and give me 2-3 hours notice as a sole trader I cannot leave a job open They said they had called me earlier in the week ( which is not the case as mobiles and emails record all contact even missed calls ) So cancelled the order and bought from Wickes instead, who are all together happier to deal with customers and value the business, I cancelled my Howdens account immediately Working for myself I don’t need to deal with companies like this Rugby Howdens
- Tim