iD Mobile Reviews

1.2 Rating 467 Reviews

4 %

of reviewers recommend iD Mobile

Company Reviews

Questions

Metrics

1.2

Based on 467 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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How long does ID Mobile take to deliver?

Helpful Report

(2 weeks ago)

ID Mobile normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ We're also disappointed that the initial delivery was delayed in reaching you causing this situation to materialise. ”

- Jim Boyd

“ Very disappointed with the customer service. Its my first time ordering a Sim and I am struggling to change a WRONG delivery address. Almost 25min on the phone to get someone to change or cancel this order. ”

- Anonymous

iD Mobile Reviews

Delivery - Slow