iD Mobile Reviews

1.2 Rating 467 Reviews

4 %

of reviewers recommend iD Mobile

Company Reviews

Questions

Metrics

1.2

Based on 467 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How do I contact ID Mobile?

Helpful Report

(2 weeks ago)

You can contact ID Mobile by Live Chat, Telephone and Email.

Helpful Report

(2 weeks ago)

74.11%

Industry Average

“ I've only contacted customer service once a few years ago, I only had to speak to one person and once they managed to grasp what I was asking for it was sorted immediately. ”

- Glen

“ The network coverage checker indicated no coverage in my postcode area, but the reality was a better service than provided by EE, who claim to provide excellent signal strength! Three months later, and I upgraded to a £6 monthly tariff, giving 2GB data, 1000 minutes and unlimited texts. ”

- Anonymous

“ I've been with iD Mobile for nearly a year and the service has always been excellent. ”

- Anonymous

iD Mobile Reviews

Customer Service - Good