iD Mobile Reviews

1.2 Rating 467 Reviews

4 %

of reviewers recommend iD Mobile

Company Reviews

Questions

Metrics

1.2

Based on 467 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does iD Mobile deliver? How long does iD Mobile take to deliver? Does iD Mobile deliver on time? How is accuracy and good condition of items delivered by iD Mobile?

Returns

Customer Service

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How does ID Mobile deliver?

Helpful Report

(2 weeks ago)

ID Mobile delivers items by Courier and Postal Service.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ The phone attempted delivery next day but we weren’t in. ”

- Livesey

“ So upon contacting iD Mobile they say its not gone out yet then when I say I don't understand I been told I would be receiving a delivery and being told different things they then look again and come back with your process has been declined and we can not tell you why. ”

- Kyle

“ On the day of the delivery iD Mobile rang the delivery company to return the phone to Carphone Warehouse (Dudley) I phoned to ask why they told me to speak to the delivery company and CPW. ”

- David King

iD Mobile Reviews

Delivery - Slow