Studio Reviews

1.3 Rating 1,563 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Studio deliver? How long does Studio take to deliver? Does Studio deliver on time? How is accuracy and good condition of items delivered by Studio?

Returns

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Customer Service

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How long does Studio take to deliver?

Helpful Report

(1 week ago)

Studio normally delivers over a month.

Helpful Report

(1 week ago)

38.54%

Industry Average

“ 99 for delivery. ”

- Jonathan

“ I bought a 4 piece bedroom furniture set, costing almost £300 with delivery. ”

- Laura

“ I didn't receive my delivery the courier in the area that not to my address I was in all day I have bought this up on several occasions and keep getting told it has been rejected even though I've proved it was not my building shown videos of my building and the entrance which looks nothing like the entrance of the building they was delivered to I don't have a concierge so it was not left or should have been left with anyone and yet they still expect me to pay for this this won't be happening again can't trust to delivery courier that they use contrast them ”

- Dean Keir

Studio Reviews

Delivery - Slow