Studio Reviews

1.3 Rating 1,537 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Studio resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 65% of reviewers feedback is Studio takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

54.19%

Industry Average

“ Totally useless company received a damaged fire and still waiting weeks later for someone to contact me to send it back non existent customer service no phone number to ring useless ”

- Anonymous

“ Studio dont take calls evri take 1 call and after that its automated to say we will nofify you of eta when out for delivery thas been the constant reply the last 7day from evri and you cannot get ant response from Studio to sort it out because they only dealwith the financial side on the customer service number so its a crapppy deal. ”

- Anonymous

“ Disgusting customer service. ”

- Anonymous

Studio Reviews

Customer Service - Average