Studio Reviews

1.3 Rating 1,537 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Studio returns process?

Customer Service

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How is Studio returns process?

Helpful Report

(3 weeks ago)

Greater than 95% of reviewers feedback is Studio returns process could be better.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ Customer service rubbish, waiting for a refund for goods never received in October 2023. Keep being asked to give the same info, they say they will look into it and get back to me but never do. Can't access my orders, returns or statements on website any more and the "people" responding to emails can barely speak english. Will never order from them again and will be complaining to Financial Ombudsman. DO NOT DEAL WITH THESE PEOPLE!! ”

- Anonymous

“ unless through this review someone gets intouch and returns what is mines. ”

- Tracy Martin

“ Returning items with Studio is so difficult and I don't think today they will help with returns. ”

- Anonymous

Studio Reviews

Returns - Difficult