Studio Reviews

1.3 Rating 1,549 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Studio?

Helpful Report

(16 hours ago)

You can contact Studio by Email, Live Chat and Telephone.

Helpful Report

(16 hours ago)

56.59%

Industry Average

“ Scam company!!!!! Totally not fit for purpose. Ordered 3 x 60cm infinity Christmas mains operated multicoloured decorations. Recieved 3x 30cm battery single colour scratched pathetic ones. 3 times promised collection & still nothing. Not even the promised email to confirm. Totally useless virtual customer service that achieved nothing. This company is a joke. I begrudge giving this sham the 1 star. ”

- paul laney

“ Absolutely disgraceful company. Poor after sales customer service and constant avoidance of customer questions. ”

- Michael Clarke

“ OMG I so wish I had done some homework regarding this awful company before I purchased. No order delivered and ordered back in September and I can't even get this order cancelled and my money back, they fob you off on the chat and disconnect you - terrible customer service. They should be investigated and shut down. terrible company terrible customer service - quick enough to take your money but won't give it back ”

- J

Studio Reviews

Customer Service - Average