Wallis Reviews

1.7 Rating 192 Reviews

17 %

of reviewers recommend Wallis

Company Reviews

Questions

Metrics

1.7

Based on 192 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Wallis?

Helpful Report

(2 weeks ago)

You can contact Wallis by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

30.77%

Industry Average

“ How do you actually get in touch with Wallis’s?need help on a return . Won’t print out my return label at my local return shop .don’t know what to do .can’t get In touch with Walliss.very poor customer service .love their clothes but won’t order from them again due to not being able to contact them for help . ”

- Christine cooper

“ I got in touch with Evri and also sent an email to Wallis customer service, Evri called me quite quickly and sent me an e-mail to forward to Wallis, no reaction, I did sent several e-mails and finally had a reply telling me I should ask my family if anybody had the parcel and look outside etc. ”

- Lillian

“ I will not be purchasing from them ever again. I have sent it back jumper 22/12/22 after 6 emails to customer service I have received refund £6.00 less than I paid for. ”

- Disappointed customer

Wallis Reviews

Customer Service - Bad